Logistics Coordinator

Logistics Coordinator - Competitive Salary + Excellent Benefits

Monday to Friday / 08:00 - 17:00

We are looking for a Logistics Coordinator to efficiently oversee the daily operations of the Depot by managing the allocation and basic routing of vehicles. This role is crucial in ensuring top-tier service delivery to clients while maintaining health and safety standards and adhering to environmental and operational compliance. The position also supports employee engagement and fosters continuous improvement in productivity and service quality.

Transforming perceptions of waste management.

At Biffa, we are passionate about waste management. Whether we are converting waste into sustainable energy, discovering innovative recycling methods, or simply keeping our communities clean, we see every day as a chance to enhance the lives of millions. This philosophy is shared by our 11,000+ employees nationwide, who rely on us to provide a fulfilling and dynamic career. This commitment is what makes us the UK's leading choice for business waste management.

Key Responsibilities:

The ideal candidate will be a well-organized individual with a friendly demeanor, possessing desirable administrative and call handling experience.

The successful candidate will work collaboratively within a team, undertaking a variety of daily tasks, including:

• Handling calls - engaging with customers and/or our internal call centers and Biffa drivers.
• Conducting daily debriefs with Biffa drivers – confirming work and addressing any discrepancies or issues.
• Coordinating with Biffa's customer service department and/or directly with clients to resolve issues, including any hazards reported by drivers.
• Processing and confirming orders, along with generating and clearing daily reports.
• Performing administrative duties and maintaining housekeeping standards.

About Biffa:

At Biffa, we foster a friendly and transparent culture built on mutual trust and respect. Safety is our top priority, and we prioritize looking out for one another. We take pride in our work and continuously strive for improvement. We value employee feedback and genuinely care about our team's opinions.

We empower our employees to take ownership of their roles, providing opportunities to make a positive impact on our business, our clients, and the communities we serve. We are dedicated to helping our employees reach their full potential.

We offer numerous exciting opportunities and challenges, ensuring that our employees are fairly rewarded for their contributions, recognizing the importance of every individual's role in our success.

Requirements:

• Strong familiarity with the local area.
• Experience in the Transport/Waste Industry.
• Outstanding communication skills, with the ability to convey information effectively in writing, one-on-one, and over the phone with all levels of personnel, including management, team members, and internal/external clients.
• Proficient in planning, organizing, and prioritizing tasks effectively.
• Experience working under strict deadlines in a time-sensitive environment.
• A willingness to adapt and enhance skill sets and knowledge as required by the role/business.
• Computer literate – comfortable using business software and the Microsoft Office Suite, particularly with strong Excel skills.

Benefits:

What perks and advantages do we offer?

• Full uniform provided
• Opportunities for development and career progression
• Pension Scheme
• Discount Fuel Cards
• Overtime opportunities
• 28 days of holiday (including bank holidays)
• Cycle2Work scheme
• Access to Biffa Perkz, offering great discounts and a wellbeing center with discounted healthcare plans
• Life Assurance and Personal Accident Insurance Coverage
• Many more benefits and perks available

Dedicated to diversity.

Inclusivity is at the heart of our culture at Biffa; we believe that diverse ideas, perspectives, and backgrounds are essential for creating a creative and effective work environment that reflects our communities and delivers the best outcomes for colleagues, clients, and stakeholders. This is why we actively promote diversity, equity, and inclusion at every opportunity.