Administrative Support Specialist

2 months ago


Edmonton, Greater London, United Kingdom North Middlesex University Hospital Full time

Job Overview

The role involves delivering effective administrative and clerical support services in accordance with operational needs.

As a vital connection between healthcare professionals, patients, and general practitioners, the individual in this position is expected to maintain a positive and welcoming demeanor at all times.

Exceptional communication skills are crucial for this role, as the individual will serve as the primary point of contact for colleagues and visitors.

Main Responsibilities

  • Participate in training sessions that enhance both departmental and personal knowledge and growth.
  • Execute all duties and responsibilities in alignment with the organization's policies and procedures, including Health & Safety regulations.
  • Manage stationary inventory and inform the supervisor of needs, as well as order supplies through the designated procurement system.
  • Assist in onboarding new team members.
  • Coordinate with other hospital departments, such as Medical Records and Facilities Management.
  • Act as the first point of contact for visitors to the department when necessary.

Working for Our Organization

North Middlesex University Hospital is part of the North Central London integrated care system, which includes NHS and local authority organizations. We are committed to collaborating closely with partners, with many of our financial and performance objectives assessed at the system level. While each organization operates independently, we have a shared infrastructure for decision-making and strategic alignment.

We take pride in our workforce and strive to ensure that their training enables them to deliver outstanding clinical care. Our institution also serves as a training facility for medical students from various universities.

Detailed Job Description and Main Responsibilities

  • Engage effectively and courteously with all staff and families.
  • Relay any messages pertinent to the role to the appropriate individual promptly.
  • Adhere to the organization's Equal Opportunities policy within the workplace.
  • Respond to information requests and, when appropriate, share information with others while maintaining confidentiality.
  • Provide administrative coverage for the ward, ensuring high standards of service delivery.
  • Ensure timely processing of admissions, discharge summaries, and notifications to general practitioners upon discharge, ensuring all data is accurately recorded.
  • Support the Discharge Team as needed.

Person Specification

Experience and Skills

Essential Criteria

  • Experience working within the NHS framework.
  • Strong numeracy and literacy skills.
  • Clear and effective communication abilities.
  • Proficient keyboard skills.

Desirable Criteria

  • Understanding of the ward clerk's responsibilities.
  • Ability to organize files in both alphabetical and numerical order.

Trust Values

Essential Criteria

  • Demonstrated ability to uphold the Trust's values.

We reserve the right to close vacancies prior to the advertised closing date once a sufficient number of applications have been received.

By applying for this position, you agree to the processing of your data by our third-party recruitment partners, who conduct recruitment activities on behalf of the organization.

For candidates requiring visa sponsorship to work in the UK, please ensure eligibility under the relevant guidelines.



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