Community Housing Manager
3 weeks ago
Community Housing Manager
Contract Type
Permanent
Hours
Full time
Persona
Agile
Patch Location
Acton Gardens (W3)
Reporting Office
West Ham Lane, E15
Salary
£34,904 - £38,379 (depending on experience) plus Essential Car User Allowance (if Criteria Met)
Closing date for completed applications
To be confirmed
Interviews
Will be conducted via MS Teams on a date to be confirmed.
Overview
As a pivotal member of our Housing Management Team, the Community Housing Manager plays a crucial role in ensuring the delivery of outstanding services to our residents. This position is ideal for individuals who are dedicated to customer service and teamwork.
Why choose L&Q?
We provide a competitive salary along with a comprehensive benefits package, including:
- Strong family-friendly policies
- Commitment to Learning & Development
- Annual leave starting from 28 days, increasing to 31 days plus bank holidays
- Excellent Pension Scheme with double contributions up to 6%
- Generous non-contributory life assurance
- Employee Assistance Programme
- Recognized as a Great Place to Work
- Awarded Best Workplaces for Women
Key Responsibilities
As the Community Housing Manager, your responsibilities will include:
- Supporting the Housing Management team in delivering a dependable and consistent service to residents.
- Enhancing resident satisfaction and fostering trust to ensure that residents feel at home.
- Acting as the primary point of contact for residents within your designated area, which encompasses approximately 500 – 600 homes.
Candidate Profile
The ideal candidate will possess:
- A proven ability to build relationships and communicate effectively with both colleagues and residents.
- Strong problem-solving skills and a determination to achieve results.
- A proactive attitude and a commitment to fulfilling promises made to residents.
- Excellent time management capabilities and the ability to handle a complex workload while meeting critical deadlines.
- Experience in stakeholder management and the ability to engage with a diverse customer base.
- Relevant experience in a similar role.
- A valid driving license and access to a vehicle for work purposes.
Our customers are at the heart of our operations, and as a member of the Housing Management team, it is essential to demonstrate passion and commitment to providing exceptional service consistently. This will be evaluated against the high standards and values upheld across our organization.
For further information about L&Q's values and behavioral framework, please refer to our website.
-
Community Housing Coordinator
3 weeks ago
London, Greater London, United Kingdom PHOENIX COMMUNITY HOUSING Full timePosition: Community Housing CoordinatorEmployment Type: Full-time, Fixed-term contract (18 months)Salary: £39,897 per annumWe are seeking a dedicated Community Housing Coordinator to join our team for an 18-month fixed-term contract.Role Overview:As a Community Housing Coordinator, your primary responsibility will be to deliver an efficient housing...
-
Policy & Communications Manager
3 weeks ago
London, Greater London, United Kingdom Commonweal Housing Full timePolicy and Communications Manager £40,000 per annum (FTE)Full-time and Permanent (part-time option may be considered no less that 4 days per week 0.8 FTE)Office base Liverpool Street, London EC2M – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week one of which is our Tuesday anchor day...
-
Building Safety Operations Manager
3 weeks ago
London, Greater London, United Kingdom PHOENIX COMMUNITY HOUSING Full time £71,474Position Overview: We are thrilled to announce an opportunity for a Building Safety Operations Manager. Key Responsibilities: In this role, you will oversee the effective and efficient daily operations related to fire safety and building safety. This includes engaging with our residents regarding their overall well-being, health, safety, and security within...
-
Senior Housing Administrator
1 week ago
London, Greater London, United Kingdom Servol Community Services Full timeAbout Servol Community ServicesServol Community Services is a leading provider of high-quality accommodation and support services for adults living with mental health challenges. We are committed to delivering exceptional care and support to our clients, and we are seeking a highly skilled and experienced Senior Housing Administrator to join our team.Job...
-
Community Housing Manager
3 weeks ago
London, Greater London, United Kingdom Pertemps Network Group Full timeJob Title: Sheltered Housing Services ManagerPayrate: £300/day PAYE (umbrella options available)Type: Temporary - 3 to 6 months initially with opportunity for extension or permanencyWe are seeking a skilled and committed Sheltered Housing Services Manager to become a vital part of our Neighbourhood Services team. This essential position entails managing...
-
Housing Management Specialist
1 week ago
London, Greater London, United Kingdom Causeway Irish Housing Association Full timeAbout the RoleCauseway Irish Housing Association is seeking a highly skilled and dedicated individual to join our team as a Housing Officer. As a key member of our housing management team, you will play a vital role in providing a high-quality housing management service to our tenants.Key ResponsibilitiesProvide a responsive and efficient housing management...
-
Housing Management Specialist
1 week ago
London, Greater London, United Kingdom Causeway Irish Housing Association Full timeAbout the RoleCauseway Irish Housing Association is seeking a highly skilled and dedicated individual to join our team as a Housing Officer. As a key member of our housing management team, you will play a vital role in providing a high-quality housing management service to our tenants.Key ResponsibilitiesProvide a responsive and efficient housing management...
-
Trustee for Outward Housing
3 weeks ago
London, Greater London, United Kingdom Outward Housing Full timeBecome a Trustee with Outward HousingWe invite passionate individuals to join our voluntary Board of Trustees at Outward Housing, a charity dedicated to Care and Support.Since our inception, Outward Housing has been devoted to delivering effective housing management, support, and care services. Our mission is to empower individuals to enjoy greater autonomy...
-
Compliance Operations Manager
1 week ago
London, Greater London, United Kingdom Tower Hamlets Community Housing Full timeThis is an exciting time to be part of Tower Hamlets Community Housing as we continue to develop and implement our corporate strategy. We are a local housing provider with a social purpose, and we are committed to creating places that people are proud to call home.About the RoleThe Compliance Operational Lead is the first line of defence to ensure that Tower...
-
Community Leader
10 hours ago
London, Greater London, United Kingdom WOMENS PIONEER HOUSING Full timeHousing Manager RoleAbout the RoleThe Housing Manager is a crucial position within our organization, responsible for overseeing core housing management functions across various property types. This includes general needs, market rent, and leasehold properties. As a key member of our team, you will be dedicated to delivering high-quality services that meet...
-
Community Leader
13 hours ago
London, Greater London, United Kingdom WOMENS PIONEER HOUSING Full timeHousing Manager RoleAbout the RoleThe Housing Manager is a crucial position within our organization, responsible for overseeing core housing management functions across various property types. This includes general needs, market rent, and leasehold properties. As a key member of our team, you will be dedicated to delivering high-quality services that meet...
-
Neighbourhood Manager
1 week ago
London, Greater London, United Kingdom Salvation Army Housing Association Full timeAbout The RoleWe are seeking a highly motivated and enthusiastic Neighbourhood Manager to join our team at Salvation Army Housing Association. As a key member of our community development team, you will be responsible for delivering excellent services and improving resident satisfaction across all schemes within your area.Key Responsibilities:Develop and...
-
Asset Condition Assessor
3 weeks ago
London, Greater London, United Kingdom PHOENIX COMMUNITY HOUSING Full timeJoin Our Team as an Asset Condition AssessorAt Phoenix Community Housing, we pride ourselves on our commitment to maintaining and enhancing the quality of our housing assets. Our dedicated team is responsible for monitoring and evaluating our properties to ensure they meet the highest standards for our residents.Role Overview:We are currently seeking an...
-
Client Relations Specialist
3 weeks ago
London, Greater London, United Kingdom PHOENIX COMMUNITY HOUSING Full time £18,984Position: Part-Time Client Relations Specialist Hours: 20 hours per week (Monday – Friday 1pm – 5pm) Salary: Competitive We are seeking a dedicated part-time Client Relations Specialist to join our dynamic team. In this role, you will provide a consistently high standard of service to all residents and customers who reach out to us. Your primary...
-
Policy and Communications Director
1 week ago
London, Greater London, United Kingdom Commonweal Housing Full timeJob Title: Policy and Communications DirectorCommonweal Housing is seeking a highly skilled Policy and Communications Director to join our team. As a key member of our leadership team, you will be responsible for developing and implementing our communications and policy influencing strategy.Main Responsibilities:Communications: Oversee all communications...
-
Policy and Communications Director
1 week ago
London, Greater London, United Kingdom Commonweal Housing Full timeJob Title: Policy and Communications DirectorCommonweal Housing is seeking a highly skilled Policy and Communications Director to join our team. As a key member of our leadership team, you will be responsible for developing and implementing our communications and policy influencing strategy.Main Responsibilities:Communications: Oversee all communications...
-
Operations Manager
5 days ago
London, Greater London, United Kingdom Causeway Irish Housing Association Limited Full timeJob Summary:We are seeking an experienced and motivated Housing Operations Manager to lead the income, service, and performance management of Causeway's housing portfolio. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our housing services, ensuring that they are delivered to the highest standards.Key...
-
Housing Support Specialist
3 weeks ago
London, Greater London, United Kingdom Hestia Housing Support Full timeAbout Hestia Housing SupportAt Hestia, we are committed to making a meaningful impact in the lives of individuals facing challenges related to homelessness. Our core values emphasize equity, diversity, and inclusion, and we provide a comprehensive range of services including support for Domestic Abuse, assistance with Modern Slavery, Mental Health care, and...
-
Property Management Officer
3 weeks ago
London, Greater London, United Kingdom Tower Hamlets Community Housing Full timeWeekly hours: 37.5Contract details: PermanentAbout Tower Hamlets Community HousingJoining Tower Hamlets Community Housing means engaging in work that transcends mere construction – it’s about making a difference and fostering enduring change. Our commitment to providing local, sustainable, and affordable services, delivered by skilled professionals,...
-
Facilities Maintenance Operative
3 weeks ago
London, Greater London, United Kingdom SW9 Community Housing Full time £23,000Position Type: Full-time / PermanentAbout SW9 Community HousingSW9 Community Housing is a resident-led charitable organization dedicated to providing housing management and maintenance services for approximately 1,800 residences and various commercial and community facilities.As a community-focused entity, we are in search of a skilled Facilities Maintenance...