Business Development Manager

2 weeks ago

London, Greater London, United Kingdom Klook Technology (Thailand) Co. Ltd (Thailand) Full time

About Klook

Klook is Asia's leading platform for experiences and travel services, dedicated to bringing the world closer together through unforgettable moments.

Founded in 2014 by three passionate travelers, Ethan Lin, Eric Gnock Fah, and Bernie Xiong, Klook inspires and empowers travelers with over half a million curated quality experiences. From iconic attractions and thrilling adventures to enriching cultural tours and convenient local travel services, we offer a diverse range of options across 2,300 destinations worldwide.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly does. As global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating a world of joy within Klook.

We work hard and play hard, upholding our high-performing culture guided by our core beliefs: Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel.

What You'll Do
  • Acquisition: Secure high-potential suppliers and integrate them onto the Klook platform. Support product onboarding and collaborate with operations, content, editorial, and quality control teams.
  • Account Management: Cultivate relationships with partners to maximize their sales potential across Klook's various distribution platforms. Communicate Klook's business strengths, brand value, and differentiation to suppliers. Maintain dedicated market accounts with competitive pricing, seasonal promotions, and bundling suggestions.
  • Optimization: Continuously ensure the quality of products in terms of pricing, inventory, and content, maintaining a market-leading position at all times.
  • Coordination: Work closely with various company functions—marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction, and finance to ensure accurate payment and minimize risk. Flexibility and attention to detail are essential competencies in our fast-paced environment.
  • Market Updates: Support vertical/market leaders in identifying market trends and providing market & competitor updates through ongoing research and feedback.
  • Leadership: Supervise assigned team members to deliver tangible results in each of the above areas.
  • Delivery: Success in delivering on product portfolio and sales targets, as well as other strategic KPIs agreed upon with the senior team.
  • Collaboration: Work effectively with diverse teams across various Klook offices.
What You'll Need
  • Proven experience in business development within the travel industry or a related sector.
  • A strong understanding of market trends and competitive landscapes within the travel experiences domain.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to build and maintain strong relationships with suppliers and partners.
  • Strong analytical and problem-solving abilities.
  • A results-oriented mindset with a commitment to achieving ambitious goals.

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