Credit Controller

7 days ago


Towcester, Northamptonshire, United Kingdom Duval Associates Full time
About the Role

We are seeking an experienced Credit Controller to join our team at Duval Associates, a stable and well-established import and distribution business. As a key member of our credit team, you will be responsible for managing and maintaining accurate credit accounts, ensuring timely payments, and providing excellent customer service.

Key Responsibilities
  • Prepare and process bank statements, including logging, allocating, and dealing with queries
  • Record and manage new accounts, requesting credit reports, and sending acceptance letters
  • Allocate and manage national accounts, including POD requests and dealing with queries
  • Liaise with depots and credit control to resolve account issues and take accounts 'off stop' as required
  • Refer accounts of concern to the Group Credit Manager
  • Update the AS400 system to ensure customer accounts are accurate and up-to-date
  • Support the department in preparing depot review lists and checking online credit limits
  • Manage and order depot and customer paying in books
  • Prepare and bank cheques received at head office
  • Send copy invoices via email or post as required
  • Set up customer accounts for emailed invoices with the IT department
  • Prepare Salesman Bonuses for approval
  • Send storage and insurance letters to depots as required
  • Be included on the 'ring-a-round' to answer overflow calls
  • Perform other general administration duties as required
Requirements

To be successful in this role, you will need to have excellent organizational skills, a keen eye for detail, and the ability to work accurately and efficiently. You will also need to be a confident communicator and have a high level of accuracy in your work.

About Us

Duval Associates is a dynamic and forward-thinking company that values its employees and provides a positive and supportive work environment. We offer a competitive salary, company benefits, and on-site parking. If you are a motivated and experienced Credit Controller looking for a new challenge, we would love to hear from you.



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