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Financial Collections Coordinator

2 months ago

Towcester, Northamptonshire, United Kingdom Pertemps Bond Full time
Position Overview:
We are seeking a skilled and experienced Credit Controller to become a vital part of our team at Pertemps Bond. This role involves managing financial transactions and ensuring timely payments from clients.

Key Responsibilities:
  • Bank Reconciliation: Prepare, log, allocate bank statements, and address any related inquiries.
  • Account Management: Record new accounts, request credit reports, and send acceptance notifications.
  • National Account Oversight: Allocate payments, manage proof of delivery requests, and resolve any queries.
  • Customer Support: Assist with daily card payment requests from clients and branches.
  • Communication: Liaise with branches and the credit control team regarding account statuses and payment requests.
  • Account Monitoring: Refer concerning accounts to the Group Credit Manager for further action.
  • System Updates: Ensure accurate customer account information in the AS400 system as needed.
  • Reporting: Support the preparation of depot review lists for credit agencies and verify online credit limits monthly.
  • Book Management: Order and manage depot and customer payment books.
  • Cheque Processing: Prepare and deposit any cheques received at the main office.
  • Invoice Distribution: Send copy invoices via email or post as required.
  • Account Setup: Collaborate with the IT department to establish customer accounts for electronic invoicing.
  • Documentation: Dispatch storage and insurance correspondence to branches.
  • Call Management: Participate in overflow call handling as part of team support.
  • General Administration: Undertake additional administrative tasks and support the department during peak periods.
  • Experience: Previous experience in a similar role is advantageous.
This position is office-based, with no options for hybrid or remote work. A valid driving license is required for this role.