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Venue Services Coordinator

7 months ago

Towcester, United Kingdom Silverstone Circuits Ltd Full time

**OPERATIONS TEAM**

We’re smooth operators And, there’s never been a more exciting time to join The Hilton Garden Inn hotel has been open since 2022, Escapade - our luxury onsite residences in construction, new access control implementation, traffic and transport strategy, as well as the maintenance and development of new leisure programmes to deliver on the business’ longer-term strategy of sustainability and diversification.

You’ll play an essential role in a fast-paced team that is made up of
- Venue (Track, site and buildings)
- Medical (Onsite medical facility and services)
- Security (public safety and site security)
- Health & Safety (including circuit safety team)
- Public Events (including the British Grand Prix, MotoGP, Classic and Club meetings and bespoke leisure events)
- Corporate & Hospitality events (Day to day delivery of track days, testing and conferencing, banqueting, catering and hospitality).

**JOB PURPOSE**

Working in a fast-paced and multi-dimensional environment the Venue Services Coordinator will be responsible for collating venue services requirements around the site. To work with the Circuit Manager to ensure the venue projects and maintenance are on track ensuring the needs of the organisation are met on time. Monitoring progress around site and coordinating new processes to complete tasks in a timely manner whilst looking at ways to be more efficient.

**KEY RESPONSIBILITIES**
- Working with the Circuit Manager to track current building projects and maintenance works are completed in a timely manner.
- Raise Purchase Orders in accordance with financial procedures and budget tracking.
- To assist with the completion of all relevant documentation; standard operating procedures, risk assessments, method statements.
- Support the accreditation team in ensuring all venue contractors have the appropriate pass requirements throughout the year.
- To collect utilities usage around site and produce figures for Carbon emissions calculations.
- Coordinate vehicle checks register and work equipment checks in line with the Health & Safety policy.
- To attend weekly operations meetings to provide updates and feedback.
- Maintain a record of the venue services team rota, timesheets and holidays.
- To ensure all maintenance works are booked into the calendar prior to works starting.
- To assist in data collection to provide within the monthly board reports.
- Build strong and productive relationships with both key internal and external stakeholders.
- To maintain stock control of materials used on site throughout the year.
- Regularly update approved contractors and suppliers lists to share with other departments.
- To run the monthly venue site induction new starters tour to provide an overview of the site.

**TEAM RESPONSIBILITIES**

With support from HR oversee the rotas and payroll information of the Circuit Venue Team

Work as part of a team to develop others and support the workload

**PERFORMANCE RESPONSIBILITIES**

Performance will be monitored against the following:

- Objectives set through the Personal Development Review (PDR) process

**KEY RELATIONSHIPS**
- Circuit Manager
- Venue Services Team
- Circuit Safety Team
- Facilities & Logistics Team
- Events and Activities Teams
- Track Sales department
- Motorsport Governing Bodies

**KNOWLEDGE, SKILLS AND QUALIFICATIONS**
- Attention to detail and strong organisational skills
- Adaptable who enjoys working in fast paced customer & commercial environment
- Good commercial awareness
- Building and developing relationships
- Excellent verbal and written communicator
- Advanced IT user of Microsoft products and Smartsheets
- Flexible approach to working hours including evenings and weekends
- Clean UK driving licence

**SUSTAINABILITY**

We don’t just look after our team and our fans. We want to look after our world too. We're committed in our responsibility to reach our zero-carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venue’s power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person