Front Office Operations Manager

2 weeks ago


Cardiff, Cardiff, United Kingdom AccorHotel Full time
{"title": "Accommodation Manager Role", "content": "Accommodation Manager Role

As an Accommodation Manager at AccorHotel, you will be responsible for overseeing the daily operations of our front office, ensuring a seamless and exceptional guest experience. Your leadership skills will be put to the test as you mentor and motivate our front desk staff to achieve their best.

Key Responsibilities:

  • Lead and inspire a team of front desk staff to deliver exceptional guest service
  • Handle guest inquiries, complaints, and requests with a proactive and solution-oriented approach
  • Collaborate with other departments to enhance the guest experience and maintain high service standards
  • Continuously seek ways to improve processes and guest satisfaction

Requirements:

  • Previous experience in a supervisory or management role within the hospitality industry
  • Strong communication, leadership, and problem-solving skills
  • Proficiency in hotel management software is a plus
  • A positive, can-do attitude with a passion for delivering top-notch service

What We Offer:

  • A competitive salary of \$13.70 per hour
  • A comprehensive benefits package, including health insurance, paid time off, and employee discounts
  • Opportunities for career growth and professional development
  • A dynamic team environment that values collaboration and innovation

Why Choose AccorHotel?

We are a leading hospitality company that values our employees and provides a supportive and inclusive work environment. Our team is passionate about delivering exceptional guest experiences and making a positive impact in our communities.

Apply Now:

If you are a motivated and customer-focused professional with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

", "lang_code": "en-US"}
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