Medical Secretary
2 weeks ago
An exciting opportunity has become available to join our Medical Secretary team, working within the Upper GI department in the Surgical Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients, alongside supporting our department Clinicians and Clinical Nurse Specialists in clinical correspondence.
Main Responsibilities- Produce accurate clinical and general correspondence to patients, colleagues and GPs, regularly using complex and sensitive medical terminology from audio transcription and self-generated correspondence.
- Respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.
- Have knowledge of good practice and systems of work within the secretarial/PA field, knowledge of Health & Safety and an understanding of confidentiality/data protection issues.
The Shrewsbury and Telford Hospital NHS Trust; an organisation that strives to provide high-quality, safe care for our patients in an environment which our staff are proud to work in.
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns, we have state-of-the-art facilities, supportive friendly teams and excellent professional development opportunities.
Person Specification- Essential:
- RSA Stage 3 typing or equivalent
- 4 GCSEs at grades 9-4 (or equivalent)
- Knowledge of Microsoft Office packages (e.g. PowerPoint, Word, Excel) and other IT skills acquired through training and practical experience
- Desirable:
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
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