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Maternity Department Administrative Assistant
2 months ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Maternity Outpatients team at The Shrewsbury and Telford Hospital NHS Trust.
Key Responsibilities- Act as the first point of contact for the Maternity Outpatients department, providing exceptional customer service to patients, relatives, and clinicians.
- Provide comprehensive administrative support to the department, including booking and managing appointments, maintaining clinic lists, and responding to telephone calls and emails.
- Liaise with patients, relatives, clinicians, and medical secretaries to ensure a high level of service is provided to all users.
- Be flexible and self-motivated, working with minimum supervision to achieve departmental goals.
- NVQ Level 3 in Business Administration or equivalent level of experience.
- Proven experience of working in an administrative or receptionist setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with a range of stakeholders.
- Ability to manage own workload effectively and prioritize tasks to meet deadlines.
As an Administrative Support Specialist at The Shrewsbury and Telford Hospital NHS Trust, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities.
We are committed to providing a safe and inclusive working environment, and we welcome applications from candidates with diverse backgrounds and experiences.
