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Patient Administration Care Coordinator
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Shrewsbury, Shropshire, United Kingdom Shrewsbury Primary Care Network Full timeJob SummaryWe are seeking a highly skilled and organized Patient Administration Care Coordinator to join our team at Shrewsbury Primary Care Network. The successful candidate will be responsible for ensuring that patients' medical notes are summarized and recorded accurately and efficiently.Main ResponsibilitiesSummarize incoming patients' medical records...
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Shrewsbury, Shropshire, United Kingdom Shrewsbury Primary Care Network Full timeJob SummaryWe are seeking a highly skilled Patient Administration Care Coordinator to join our team at Shrewsbury Primary Care Network. The successful candidate will be responsible for ensuring that patients' medical notes are summarized efficiently and accurately, following established protocols and guidelines.Main ResponsibilitiesSummarize incoming...
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Patient Services Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our administrative team at Riverside Medical Practice as a Patient Services Coordinator.
Key Responsibilities- Action and process all general enquiries, explain procedures, and make new and follow-up appointments.
- Process incoming and outgoing mail, both electronic and paper.
- File and store records as required.
- Respond appropriately to system alerts, including all tasks received, in a timely and accurate manner and action accordingly.
- Scanning of patient-related documentation and attaching scanned documents to patients' healthcare records.
- Maintain a clean, tidy, effective working area at all times.
- Support all clinical staff with general tasks as requested.
- Workflow and dissemination of clinical correspondence in line with practice policy and protocol.
- Coding of patient information onto the practice clinical system (EMIS).
- Accurately filing and retrieving paperwork.
- Summarisation of new patient records within the approved framework.
- Extraction of necessary data from clinical correspondence and inputting into patient electronic records.
- Undertake searches, recalls and audits as required by the doctors, nurses and management team.
- Undertake specific assigned tasks, project support, development and change work which may arise from time to time.
- Undertake any other additional duties appropriate to the post as requested by the doctors or management team.
- To undertake front office (reception duties).
- Attend to incoming and outgoing mail, both electronic and hard copy.
- To attend staff meetings and training events when necessary.
- Experience of customer service.
- Experience of working in a busy office environment.
- Good standard of education, to GCSE Level or equivalent.
- Recent, relevant experience in administration, secretarial, reception or customer service role.
- Knowledge of office procedures.
- Understanding of the Data Protection Act and code of confidentiality.
