Medical Secretary

2 months ago


Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time
Job Summary

An exciting opportunity has become available to join our team at The Shrewsbury and Telford Hospital NHS Trust, working within the Breast department in the Surgical Centre. The post holder will join a team of administrative professionals who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Main Responsibilities

The post holder will produce accurate clinical and general correspondence to patients, colleagues and healthcare professionals, regularly using complex and sensitive medical terminology from audio transcription and self-generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

You should have knowledge of good practice and systems of work within the administrative field, knowledge of Health & Safety and an understanding of confidentiality and data protection issues.

About the Role

The successful applicant will be working alongside a team of administrative professionals within the General Surgery Centre. You will be supporting a number of Consultants and Nurse Specialists in various specialties, which will provide a variety of interesting work.

Key Requirements
  • 4 GCSE's at grades 9-4 (or equivalent)
  • Knowledge of Microsoft Office packages, e.g. PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable Qualifications and Experience
  • NVQ Level 3 in Business Administration
  • Audio typing experience
  • Previous administrative experience
  • Knowledge of medical terminology
  • Customer Care experience

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