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Medical Secretary

1 month ago

Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

Job Summary

We are seeking a highly skilled Medical Secretary to join our team in the Breast Department at The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will be responsible for organizing the Consultant's workload, diaries, and clinical correspondence to ensure an efficient service is provided to our patients.

Main Duties of the Job

The post holder will produce accurate clinical and general correspondence to patients, colleagues, and GPs, regularly using complex and sensitive medical terminology from audio transcription and self-generated correspondence. They will also respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

About the Role

The successful applicant will work alongside a team of Breast Medical Secretaries within the General Surgery Centre, supporting a number of Consultants and Nurse Specialists in various specialties. This will provide a variety of interesting work and the opportunity to gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

Person Specification

  • 4 GCSEs at grades 9-4 (or equivalent)
  • Knowledge of Microsoft Office packages, e.g., PowerPoint, Word, Excel, and other IT skills acquired through training and practical experience

Desirable Qualifications and Experience

  • NVQ Level 3 in Business Administration
  • Audio typing experience
  • Previous secretarial/PA experience
  • Knowledge of medical terminology
  • Customer Care experience