Higher Level Medical Secretary

1 day ago

Shrewsbury, United Kingdom The Shrewsbury And Telford Hospital Nhs Trust Full time

Job summary An exciting opportunity has become available to join our secretarial team in Radiology, working within Clinical Support Services.
The post holder will join a team of Secretaries who work for the Consultant Radiologists and Radiology Management Team, undertaking a variety of tasks including diary management, correspondence, facilitating reporting of scans with the Radiology reporting teams and our outsourcing partners to ensure that an efficient service is provided to our patients.Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.
The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.
Main duties of the job The post holder will produce accurate clinical and general correspondence to patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence.
You will be required to respond appropriately to telephone calls from patients and referring clinicians, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
About us The Shrewsbury and Telford Hospital NHS Trust; an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in.TheShrewsbury and Telford Hospital NHS Trustcan offer yougreat career prospects and a fantastic work-life balance.
Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional development opportunities.The Radiology wider team is made up of Consultant Radiologists, Radiographers, Sonographers and Assistants.
Being part of the Radiology Administrative Team you will be working along side these groups of clinicians to ensure we deliver a high standard of patient centred care.
Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification Qualifications Essential RSA Stage 3 typing or equivalent 4 GCSE's at grades 9-4 (or equivalent) Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience Desirable AMSPAR NVQ Level 3 in Business Administration ECDL Experience and knowledge Essential Previous secretarial / PA experience Knowledge of medical terminology Customer Care experience Radiology experience Desirable Medical secretarial experience Knowledge of Radiology systems

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