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Medical Secretary

1 month ago

Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

Job Summary

An exciting opportunity has become available to work within the Breast department in the Surgical Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main Duties of the Job

The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

About Us

The successful applicant will be working alongside a team of Breast Medical Secretaries within the General Surgery Centre. You will be supporting a number of Consultants and Nurse Specialists in various specialities which will provide a variety of interesting work.

Job Responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

  • 4 GCSE's at grades 9-4 (or equivalent)
  • Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience

Desirable

  • NVQ Level 3 in Business Administration

Experience and Knowledge

Essential

  • Audio typing experience
  • Previous secretarial / PA experience
  • Knowledge of medical terminology
  • Customer Care experience

Desirable

  • Medical secretarial experience
  • Knowledge of PAS systems