Administrative Support Specialist for Surgical Services

3 weeks ago

Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

Position Overview

An exciting opportunity has emerged for a dedicated individual to become a part of the Surgical Services Administrative team. We are seeking proactive and driven candidates to deliver essential support to our expanding specialty teams.

Candidates should have a minimum of 4 GCSEs (grades 9-4) or equivalent qualifications, proficiency in Microsoft Office, relevant office experience, and a friendly disposition, approaching responsibilities with enthusiasm and focus.

Key Responsibilities

This is a fixed-term position available across our surgical teams, catering to varying service demands.

The successful candidate will perform general administrative tasks within each team, ensuring the delivery of an efficient and comprehensive service. They will be required to adapt to different teams to meet service requirements and work accurately to deadlines while managing and prioritizing their own workload following initial training.

Responsibilities will encompass all aspects of administrative support, primarily including audio transcription of patient letters and clinical documents, as well as scanning, filing, and any additional tasks requested by the Medical Secretaries and Supervisors.

The ability to organize and prioritize a diverse workload is crucial, along with strong interpersonal skills and the capacity to communicate effectively with various staff groups at all levels. Successful candidates will collaborate as part of a team and will gain invaluable experience in the daily operations of busy Medical Secretaries' offices.

About Our Organization

This is a remarkable opportunity to join a supportive team of experienced Medical Secretaries, who will provide training, assistance, and guidance as they welcome you into this role.

This service is expanding within the Shrewsbury and Telford Hospital NHS Trust, and this position will play a vital role in supporting the existing team to ensure we uphold our quality of service to our consultants and, ultimately, to our patients.

Job Duties and Responsibilities

For a comprehensive list of duties and responsibilities, please refer to the attached document titled Job Description.

Candidate Profile

Qualifications

Essential

  • 4 x GCSEs Grade 9-4 in English and Mathematics
  • OCR / RSA word processing Level 1 or equivalent experience

Desirable

  • OCR / RSA word processing Level 2 / 3
  • NVQ in Business / Medical Administration Level 2 / 3

Experience

Essential

  • Proficiency in Microsoft Office applications
  • Previous experience in general office or administrative roles
  • Experience in a customer service capacity
  • Audio typing experience

Desirable

  • Familiarity with PAS systems
  • Understanding of NHS operational practices, including NHS Policies and Procedures

Skills

Essential

  • Strong customer service skills and excellent communication abilities
  • Good command of spelling and grammar

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