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Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full timeJob SummaryWe are seeking two experienced and enthusiastic Personal Assistants to support the Surgical Services Management Team and Surgical Matrons at The Shrewsbury and Telford Hospital NHS Trust.Main ResponsibilitiesProvide comprehensive administrative and PA support to the Surgical Services Management Team and Surgical Matrons.Facilitate and coordinate...
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Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full timeAbout the RoleWe are seeking two experienced and enthusiastic Personal Assistants to support the Surgical Services Management Team and Surgical Matrons at The Shrewsbury and Telford Hospital NHS Trust.Key ResponsibilitiesProvide comprehensive administrative and PA support to the Surgical Services Management Team and Surgical Matrons.Facilitate and coordinate...
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Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full timeAbout the RoleWe are seeking two experienced and enthusiastic Personal Assistants to support the Surgical Services Management Team and Surgical Matrons at The Shrewsbury and Telford Hospital NHS Trust.Key ResponsibilitiesProvide comprehensive administrative and PA support to the Surgical Services Management Team and Surgical Matrons.Facilitate and coordinate...
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Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full timeJob SummaryWe are seeking two experienced and enthusiastic Personal Assistants to support the Surgical Services Management Team and Surgical Matrons at The Shrewsbury and Telford Hospital NHS Trust.Main ResponsibilitiesProvide comprehensive administrative and PA support to the Surgical Services Management Team and Surgical Matrons.Facilitate and coordinate...
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Administrative Assistant
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Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full timeJob SummaryWe are seeking two experienced and enthusiastic Personal Assistants to support the Surgical Services Management Team and Surgical Matrons at The Shrewsbury and Telford Hospital NHS Trust.Main ResponsibilitiesProvide comprehensive administrative and PA support to the Surgical Services Management Team and Surgical Matrons.Facilitate and coordinate...
Surgical Administration Coordinator
2 months ago
Position Overview
We are pleased to announce an opportunity to become a part of our Administrative Support team, specifically within the Upper Gastrointestinal department of the Surgical Centre. The successful candidate will collaborate with a dedicated group of Administrative Coordinators who manage the workload, schedules, and clinical documentation for our Consultants, ensuring a seamless service for our patients. This role also involves assisting our department's Clinicians and Clinical Nurse Specialists with their clinical documentation needs.
Candidates should have a minimum of 4 GCSEs (or equivalent), RSA Stage 3 typing, and word processing skills (or relevant experience), along with proficiency in MS Office. Progress towards an NVQ Level 3 in Business or Medical Administration or AMSPAR is also expected. Strong organizational skills and the ability to prioritize a diverse workload are essential, as are effective interpersonal skills and the capacity to communicate with various staff members across all levels.
Key Responsibilities
The selected individual will be responsible for generating precise clinical and general correspondence for patients, colleagues, and General Practitioners, frequently utilizing complex and sensitive medical terminology through audio transcription and self-created documents. You will also be tasked with handling incoming calls from patients, who may be distressed or anxious, addressing their concerns, and resolving their inquiries with sensitivity.
A solid understanding of best practices and operational systems within the administrative support field, as well as knowledge of Health & Safety regulations and confidentiality/data protection principles, is required.
Successful candidates will gain invaluable experience in the daily operations of a busy Administrative Support office.
About Our Organization
The Shrewsbury and Telford Hospital NHS Trust is committed to delivering high-quality, safe care for our patients in an environment where our staff take pride in their work.
The Shrewsbury and Telford Hospital NHS Trust offers excellent career opportunities and a favorable work-life balance. Located in a picturesque region with stunning countryside and vibrant towns, we provide state-of-the-art facilities, supportive teams, and outstanding professional development opportunities.
Job Responsibilities
For a comprehensive list of duties and responsibilities, please refer to the attached document titled Job Description.
Candidate Profile
Qualifications
Essential
- RSA Stage 3 typing or equivalent
- 4 GCSEs at grades 9-4 (or equivalent)
- Proficiency in Microsoft Office applications such as PowerPoint, Word, Excel, and other IT skills acquired through training and practical experience
Desirable
- AMSPAR certification
- NVQ Level 3 in Business Administration
- ECDL certification
Experience and Knowledge
Essential
- Experience in audio typing
- Previous administrative or personal assistant experience
- Familiarity with medical terminology
- Customer service experience
Desirable
- Experience in a medical administrative role
- Knowledge of Patient Administration Systems (PAS)
