Hotel Front Office Manager

6 days ago


Horley, Surrey, United Kingdom Arora Hotels Limited Full time

About Arora Hotels Limited...

Our stylish hotel, located near Gatwick South terminal, boasts 821 bedrooms and a diverse selection of restaurants and bars, including a Japanese Steakhouse. The hotel features a well-equipped fitness centre and 23 meeting rooms that can accommodate large conferences.

A bit about what you will do...

As a Reception Manager in our hotel, you will be responsible for ensuring the service provided by the reception team consistently meets the highest standards, exceeding guests' expectations throughout their stay.

  • Lead the Front Office team, fostering a positive team dynamic to ensure the team remains focused on meeting guests' needs and brand standards.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery and excellent guest experiences.


  • Horley, Surrey, United Kingdom Arora Hotels Limited Full time

    About UsArora Hotels Limited is a leading hospitality company with a strong presence in the UK. Our hotels are known for their excellent service and commitment to excellence.About the RoleWe are seeking a highly motivated and experienced Reception Manager to join our team at Hilton London Gatwick. As a key member of our Front Office team, you will be...


  • Horley, Surrey, United Kingdom Arora Hotels Limited Full time

    About UsArora Hotels Limited is a leading hospitality company with a strong presence in the UK. Our hotels are known for their excellent service and commitment to excellence.About the RoleWe are seeking a highly motivated and experienced Reception Manager to join our team at Hilton London Gatwick. As a key member of our Front Office team, you will be...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    The RoleWe are seeking a highly organized and friendly individual to join our professional Hotel Reception team as a Guest Service Representative. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests throughout their stay.Key ResponsibilitiesWelcoming arrival guests and...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    The RoleWe are seeking a highly organized and friendly individual to join our professional Hotel Reception team as a Guest Service Representative. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests throughout their stay.Key ResponsibilitiesWelcoming arrival guests and...

  • Front Desk Associate

    2 weeks ago


    Horley, Surrey, United Kingdom Arora Group Full time

    About Arora GroupWe are a dynamic and growing hospitality company that values exceptional customer service and a commitment to excellence.Job SummaryWe are seeking a highly motivated and experienced Front Desk Associate to join our team at Arora Group. As a key member of our front office team, you will be responsible for providing a warm and welcoming...


  • Horley, Surrey, United Kingdom Valor Hospitality Europe Full time

    About the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at our Gatwick hotel. As the first point of contact for our guests, you will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their queries and resolving any issues in a...


  • Horley, Surrey, United Kingdom Valor Hospitality Europe Full time

    About the RoleWe are seeking a friendly and passionate Front Desk Associate to join our team at our Gatwick hotel. As the first point of contact for our guests, you will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their queries and resolving any issues in a...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    Become an integral member of our esteemed Hotel Reception team at Langshott Manor Hotel, where your role will be pivotal in providing outstanding service to our guests. We are seeking a personable and detail-oriented individual who thrives in a fast-paced environment. Your contributions will significantly enhance guest experiences and facilitate...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    Become an integral member of our esteemed Guest Services team at Langshott Manor Hotel, where your role will be pivotal in providing outstanding hospitality. We are seeking a personable and detail-oriented individual who thrives in a fast-paced environment to assist during peak times. Your contributions will be essential in ensuring guest satisfaction and...


  • Horley, Surrey, United Kingdom SIXT UK Full time

    About the RoleWe are seeking an experienced and motivated Assistant Branch Manager to join our team at SIXT UK. As a key member of our Branches & Operations division, you will be responsible for supporting the branch manager in the successful management of our branch, driving sales and service excellence, and developing our team.Key ResponsibilitiesSupport...


  • Horley, Surrey, United Kingdom whitbread Full time

    Job Summary:We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Whitbread. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key Responsibilities:Provide exceptional customer service: Greet guests warmly,...


  • Horley, Surrey, United Kingdom whitbread Full time

    Job Summary:We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Whitbread. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key Responsibilities:Provide exceptional customer service: Greet guests warmly,...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    Become an integral member of our esteemed Guest Services team at Langshott Manor Hotel, where your role will be pivotal in providing outstanding hospitality. We are in search of a personable and detail-oriented individual who thrives in a fast-paced environment. Your contributions will significantly enhance guest experiences and facilitate seamless...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    Become a Part of Our Team at Langshott Manor Hotel as a Culinary Service Associate We are seeking dedicated individuals to deliver outstanding service at our establishment, as well as during corporate functions and special events. If you take pleasure in engaging with patrons and ensuring their contentment, this role may be an excellent fit for you. Key...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    Become a Part of Our Team at Langshott Manor Hotel as a Culinary Service Associate We are seeking dedicated individuals to deliver outstanding service at our establishment, as well as during corporate functions and special events. If you take pleasure in engaging with patrons and ensuring their contentment, this role may be an excellent fit for you. Key...


  • Horley, Surrey, United Kingdom whitbread Full time

    We are excited to announce an opportunity at our esteemed hotel chain. This role involves working a set number of hours each week, with competitive compensation. Overnight Hospitality Associate – Premier Inn Join us as an Overnight Hospitality Associate at our hotel. In this pivotal role, you will be the primary point of contact for our guests during...


  • Horley, Surrey, United Kingdom Arora Group Full time

    About the Role:We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.Key Responsibilities:Manage and supervise all activities during the overnight shift, ensuring the highest...


  • Horley, Surrey, United Kingdom Arora Group Full time

    About the Role:We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.Key Responsibilities:Manage and supervise all activities during the overnight shift, ensuring the highest...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    About the RoleWe are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Langshott Manor Hotel. As a key member of our hospitality team, you will be responsible for supporting the Food and Beverage Manager in delivering exceptional service to our guests.Key ResponsibilitiesEnsure the restaurant is set for service and all...


  • Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

    About the RoleWe are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Langshott Manor Hotel. As a key member of our hospitality team, you will be responsible for supporting the Food and Beverage Manager in delivering exceptional service to our guests.Key ResponsibilitiesEnsure the restaurant is set for service and all...