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Night Operations Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.
Key Responsibilities:
- Manage and supervise all activities during the overnight shift, ensuring the highest standards of customer service and hotel operations.
- Assist with check-in and check-out procedures as needed, providing a seamless experience for our guests.
- Act as the main point of contact for all in-house and external guest queries and requests, resolving issues promptly and efficiently.
- Liaise with all departments to ensure swift and efficient communication across the hotel, and assist them when necessary.
- Ensure all legal, health and safety standards are adhered to, maintaining a safe and secure environment for our guests and staff.
- Duty Management shifts as required, demonstrating flexibility and a commitment to the success of our hotel.
What We Offer:
As a Night Manager at Arora Group, you will receive a competitive salary, 28 days paid holiday with an extra 5 days after 5 years' service, and a range of other benefits, including:
- A competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years' service
- Discounted hotel room rates across our hotels, for you and friends and family
- Fantastic Training and Development opportunities
- Uniform and Complimentary Dry Cleaning
- Free Meals on shift
- Pension cover
- Unrivalled Career Progression prospects