Night Shift Operations Manager
2 days ago
Job Title: Night Shift Duty Manager
Job Summary:
We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for overseeing the daily operations of our retail unit during night shifts, ensuring a clean, welcoming atmosphere that exceeds customer expectations.
Key Responsibilities:
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Requirements:
- At least 1 year of experience working as a supervisor in a similar high-volume retail role is preferred.
- Previous night shift work experience is advantageous.
What We Offer:
- Free Meal & Parking: while on shifts.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply)
- App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
About SSP Group:
SSP Group is a leading operator of food and beverage outlets in travel locations, with a portfolio of over 500 brands. We are committed to delivering exceptional customer experiences and providing a dynamic and inclusive work environment for our employees.
-
Night Shift Operations Manager
6 days ago
Horley, Surrey, United Kingdom SSP Group Full timeJob DescriptionJob Title: Night Shift Duty ManagerJob Summary:We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for leading a team of staff during night shifts, ensuring the smooth operation of our food and beverage outlets, and providing exceptional...
-
Night Shift Operations Manager
7 days ago
Horley, Surrey, United Kingdom SSP Group Full timeJob DescriptionJob Title: Night Shift Duty ManagerJob Summary:We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for leading a team of staff during night shifts, ensuring the smooth operation of our food and beverage outlets, and providing exceptional...
-
Duty Manager
6 days ago
Horley, Surrey, United Kingdom SSP Group Full timeJob DescriptionJob Title: Night Shift Duty ManagerJob Summary: We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and operational excellence in a fast-paced retail environment.Key...
-
Duty Manager
7 days ago
Horley, Surrey, United Kingdom SSP Group Full timeJob DescriptionJob Title: Night Shift Duty ManagerJob Summary: We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and operational excellence in a fast-paced retail environment.Key...
-
Night Operations Manager
6 days ago
Horley, Surrey, United Kingdom Arora Group Full timeAbout the Role:We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.Key Responsibilities:Manage and supervise all activities during the overnight shift, ensuring the highest...
-
Night Operations Manager
6 days ago
Horley, Surrey, United Kingdom Arora Group Full timeAbout the Role:We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.Key Responsibilities:Manage and supervise all activities during the overnight shift, ensuring the highest...
-
Night Operations Manager
2 days ago
Horley, Surrey, United Kingdom Arora Group Full timeAbout the Role:We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.Key Responsibilities:Manage and supervise all activities during the overnight shift, including check-in...
-
Night Operations Manager
2 days ago
Horley, Surrey, United Kingdom Arora Group Full timeAbout the Role:We are seeking a highly skilled and experienced Night Manager to join our team at Arora Group. As a Night Manager, you will be responsible for overseeing all activities during the overnight shift, ensuring the smooth operation of our hotel.Key Responsibilities:Manage and supervise all activities during the overnight shift, including check-in...
-
Night Shift Store Associate
6 days ago
Horley, Surrey, United Kingdom SSP Full timeJob Summary:We are seeking a highly motivated and detail-oriented Night Shift Store Person to join our team at The Breakfast Club, Gatwick Airport. As a Night Shift Store Person, you will play a critical role in ensuring the smooth operation of our store, including receiving, storing, and maintaining stock levels, as well as maintaining a clean and organized...
-
Night Shift Store Associate
6 days ago
Horley, Surrey, United Kingdom SSP Full timeJob Summary:We are seeking a highly motivated and detail-oriented Night Shift Store Person to join our team at The Breakfast Club, Gatwick Airport. As a Night Shift Store Person, you will play a critical role in ensuring the smooth operation of our store, including receiving, storing, and maintaining stock levels, as well as maintaining a clean and organized...
-
Night Shift Team Lead
7 days ago
Horley, Surrey, United Kingdom SSP Group Full timeJob Summary:We are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of staff and ensuring the smooth operation of our night shift.Key Responsibilities:Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming...
-
Night Shift Team Lead
6 days ago
Horley, Surrey, United Kingdom SSP Group Full timeJob Summary:We are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of staff and ensuring the smooth operation of our night shift.Key Responsibilities:Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming...
-
Night Shift Supervisor
3 weeks ago
Horley, Surrey, United Kingdom SSP Group Full timeAre you a driven and experienced leader with a passion for delivering exceptional customer service? SSP Group, the world's leading provider of food and beverage services at travel locations, is seeking a dedicated Night Shift Supervisor to join our team at Gatwick Airport North. About the Role As a Night Shift Supervisor, you will play a vital role in...
-
Night Shift Supervisor
6 days ago
Horley, Surrey, United Kingdom SSP Group Full timeAre you a driven and experienced leader with a passion for delivering exceptional customer service? SSP Group, the world's leading provider of food and beverage services at travel locations, is seeking a dedicated Night Shift Supervisor to join our team at Gatwick Airport North. About the Role As a Night Shift Supervisor, you will play a vital role in...
-
Operations Manager
4 weeks ago
Horley, Surrey, United Kingdom SSP Full timeJoin Our Team at SSPWe are excited to announce an opening for a Day/Night Operations Manager at SSP. This role offers a competitive Pay Rate of £12.63 per hour, with an additional £1.50 for night shifts.The position requires a commitment of 37.5 hours per week, with a flexible schedule that includes Day, Afternoon, and Night Shifts.Applicants must be at...
-
Nights Operations Supervisor
4 weeks ago
Horley, Surrey, United Kingdom WHSmith Full timeJob Overview Nights Operations Supervisor – WHSmith – Airport Retail Contract Type: Permanent Working hours: 3 on 3 off, 6pm till 6am As a Nights Operations Supervisor in our airport retail environment, you will guide and motivate your team to deliver outstanding customer service, achieve business goals, and foster a workplace culture that...
-
Night Operations Supervisor
4 weeks ago
Horley, Surrey, United Kingdom WHSmith Full timeJob Overview Night Operations Supervisor – WHSmith – Gatwick South Terminal Contract Type: Permanent Working hours: 3 on 3 off, 6pm till 6am As a Night Operations Supervisor at our Gatwick South Terminal location, you will motivate and guide your team to deliver outstanding customer service, achieve business goals, and foster a workplace that...
-
Night Operations Supervisor
4 weeks ago
Horley, Surrey, United Kingdom WHSmith Full timeJob Overview Night Operations Supervisor – WHSmith – Airport Retail Contract Type: Permanent Working hours: 3 on 3 off, 6pm till 6am As a Night Operations Supervisor in our airport retail environment, you will lead and motivate your team to deliver outstanding customer service, achieve business goals, and foster a workplace culture that...
-
Night Operations Staff
4 weeks ago
Horley, Surrey, United Kingdom SSP Group Full timePosition Overview Join our team as a Night Shift Team Member with SSP Group. This role is vital in ensuring our customers have a delightful experience during the night hours. Compensation: Base Pay: £11.86 Additional Night Premium: £1.20 per hour from 12am to 6am, raising your total to £13.06 per hour. Availability: We offer flexible roles ranging from...
-
Night Operations Manager
1 week ago
Horley, Surrey, United Kingdom Arora Group Full timeKey Responsibilities:Oversee all overnight shift activities, ensuring seamless hotel operations.Support check-in and check-out procedures, providing exceptional guest experiences.Act as the main contact point for guest queries and requests, resolving issues promptly and professionally.Collaborate with departments to ensure effective communication and...