Patient Care Coordinator

2 weeks ago


York, York City, United Kingdom Priory Medical Group Full time

About the Role

Priory Medical Group is seeking a skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical practice.

Key Responsibilities

  • Receiving patients warmly and efficiently, checking in patients arriving for appointments, and making appointments as needed.
  • Answering telephone calls professionally and making appointments, taking and issuing prescription requests, and relaying messages to medical staff.
  • Retrieving information from within the surgery and obtaining information from other organizations as required.
  • Preparing necessary forms for medical procedures and ensuring consulting rooms are ready for use.
  • Securing the premises safely when the surgery is closed.

Person Specification

  • Teamwork and collaboration.
  • Excellent customer service skills.
  • Ability to work under pressure and meet deadlines.
  • Strong communication and problem-solving skills.
  • IT literacy and proficiency.

What We Offer

Priory Medical Group is a Disability Confident Committed Employer and actively encourages applicants with a disability and/or long-term health condition to apply. We offer a supportive and inclusive work environment, with access to free confidential counseling and extensive wellbeing resources.



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