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Business Development Manager

2 months ago

West Bromwich, Sandwell, United Kingdom Harnham Full time
About the Role

We are seeking a highly skilled CRM Executive to join our team at Harnham. As a key member of our HMC team, you will be responsible for driving customer engagement and loyalty through effective communication and promotion strategies.

Key Responsibilities:

  • Develop and implement customer communication plans across multiple channels
  • Work closely with internal teams, including Trading, to drive business growth and customer satisfaction
  • Analyse customer data to inform marketing strategies and improve customer experience
  • Collaborate with stakeholders to ensure seamless communication and execution of marketing initiatives
  • Design and execute A/B testing to optimise customer engagement and conversion rates

Requirements:

  • Strong communication and interpersonal skills
  • Experience in customer analytics and A/B testing
  • Retail background or similar industry experience

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Interview Process:

  • Initial chat with the hiring manager (virtual)
  • Task and presentation (ideally face-to-face)