PMO Lead – Reporting and Demand Management

2 weeks ago


Longford, Telford and Wrekin, United Kingdom British Airways Full time

About the Role:

We are seeking a highly skilled Portfolio Management Office Lead to join our team at British Airways. As a Reporting and Demand PMO Lead, you will play a critical role in supporting the establishment and embedding of key Portfolio Management capabilities for the IT function.

Key Responsibilities:

  • Ensure full, timely, and accurate visibility of demand on IT resources
  • Develop demand v capacity and scheduling data and reporting
  • Monitor and report on supply versus demand for all IT resources
  • Drive and support effective resource planning and prioritization
  • Develop and implement PMO tooling strategy
  • Produce wider IT Portfolio reporting as part of the Portfolio and Vendor Management Office

What You'll Bring:

  • Minimum 3 years in a PMO role
  • Experience working at Portfolio/Enterprise level
  • Experience running, supporting, and establishing demand and resource management processes
  • Experience developing and embedding processes – working and consulting with a range of stakeholder groups
  • Working with senior managers (Heads of Function levels)
  • Experience producing PMO reporting/feeling into Portfolio reporting
  • Demonstrable experience of using project, programme, and portfolio management tools (e.g., MS Project, Jira, PlanView or other)
  • Proven track record of reporting and planning across different project management methodologies (e.g., Waterfall, Agile, SAFe)
  • Strong Excel and PowerPoint skills
  • Demonstrable data analysis skills
  • Established data flows and datasets for reporting

What We Offer:

  • Attractive and competitive rewards aligned to the local market and role
  • Unlimited basic and premium standby tickets on British Airways and group airlines
  • Up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family
  • Opportunities for development and progression
  • A diverse and inclusive business that values inclusion and diversity
  • A safe and well-being-focused environment


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