Recreation and Facilities Coordinator

4 weeks ago

Chertsey, Surrey, United Kingdom Foxhills Full time £26,000

Recreation and Facilities Coordinator at Foxhills Collection


Are you dedicated to promoting wellness, fitness, and delivering outstanding service to patrons? Foxhills Collection is on the lookout for a proactive and enthusiastic Recreation and Facilities Coordinator to enhance our team and support the excellence of our recreational amenities.


Position:
Recreation and Facilities Coordinator

Company:
Foxhills Collection

Employment Type:
Full-time

About Us:
Foxhills Collection is celebrated for its opulent accommodations, exceptional dining options, and premier recreational facilities. Your role will involve overseeing the daily operations of the leisure center, providing leadership and direction to the reception staff, pool attendants, and activity coordinators to ensure the highest quality of service for members and guests. You will also be responsible for effectively addressing any escalated customer service matters.

Key Responsibilities:

  • Maintain the highest standards of cleanliness and collaborate with support staff and housekeeping to resolve any issues promptly.
  • Develop and manage the team schedule to ensure adequate staffing levels align with operational needs, including payroll processing.
  • Lead the recruitment and onboarding of new team members into the leisure department.
  • Ensure the successful execution of recreational activities for children by coordinating staff assignments and assisting with setup and preparation as necessary.
  • Guarantee that all personnel are properly trained and that regulations are followed by all team members, service providers, and patrons, with the support of the Leisure Manager.
  • Act as a qualified first responder in emergency situations.
  • Oversee daily operational checklists and ensure compliance with safety protocols.
  • Assist guests in utilizing leisure amenities, including fitness centers, swimming pools, tennis courts, and spa services.
  • Deliver exceptional customer service by addressing guest inquiries, providing information about facilities and services, and resolving any concerns.
  • Collaborate with various departments to ensure a seamless experience for guests and promote recreational services.

Qualifications:

  • Previous experience in a customer service role, ideally within a leisure, hospitality, or fitness context.
  • A genuine passion for health, fitness, and delivering outstanding service to guests.
  • Willingness to work flexible hours, including evenings, weekends, and holidays as required.

Benefits:

  • Competitive salary package.
  • Opportunities for career growth and professional development.
  • Employee discounts on accommodations, dining, and other amenities.
  • Access to leisure facilities and wellness programs.

Foxhills Collection is an equal opportunity employer and values diversity in the workplace.

Foxhills is a family-owned, award-winning hotel and country club set in a picturesque estate featuring golf courses, a spa, family-friendly amenities, multiple swimming pools, and fine dining options.

Members enjoy a vibrant social calendar, access to world-class facilities, and a variety of benefits, including exclusive offers and expert coaching in sports such as golf, tennis, and judo.

Visitors are welcome to participate in select events or stay overnight in our well-appointed accommodations, where they receive honorary membership for a day, granting access to fitness classes and country club amenities.

Whether attending a conference, enjoying a day of golf or cycling with friends, or dining in one of our restaurants, guests can experience the unique Foxhills atmosphere that ensures they leave feeling rejuvenated.

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