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Maternity Services Coordinator

2 months ago

Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

Position Overview

Are you seeking a rewarding and dynamic position within a supportive administrative team in the Maternity Services sector?

We are in search of several Band 3 Maternity Services Coordinator positions. These roles will involve flexible hours across various areas of the Maternity Services, with successful candidates primarily assigned to one specific area while also being prepared to assist in other areas as needed. Opportunities for both evening and daytime shifts are available, and working hours can be discussed during the interview process.

This position offers a significant opportunity to enhance and develop the skills necessary for a career within the NHS. The ideal candidate will join a collaborative and forward-thinking department that values teamwork and a proactive mindset.

As a Maternity Services Coordinator, you will frequently be the initial point of contact for all visitors and patients in our Maternity facilities. A professional appearance and a welcoming demeanor are essential.

While prior administrative experience is advantageous, it is not mandatory as comprehensive training will be provided on our NHS systems. We are looking for enthusiastic individuals who are eager to learn and possess a positive attitude towards challenges, both independently and as part of a team.

Key Responsibilities

- Serve as the primary point of contact for all patients and visitors accessing Maternity Services, including Triage/Labour Ward and community teams.

- Deliver comprehensive administrative support to the Maternity Triage/Labour Ward, reception, and community clinicians.

- Manage patient filing and tracking efficiently.

- Organize your workload to ensure the delivery of an effective service.

- Collaborate with other departments, such as ultrasound and clinical wards.

- Conduct your duties in a manner that positively contributes to the department.

- Uphold confidentiality and adhere to the Trust's GDPR policies.

We take pride in offering numerous benefits to support our staff, including flexible working arrangements, an onsite nursery, housing options, and a salary sacrifice car scheme. Joining our Maternity Team means becoming part of a friendly and supportive environment.

About Us

Ashford and St. Peter's Hospitals NHS Foundation Trust serves a diverse population, providing a wide range of healthcare services across two hospital sites. Our dedicated workforce includes highly trained professionals committed to delivering exceptional care.

Our vision is to be recognized as one of the leading healthcare Trusts in the country, and we are dedicated to staff health and wellbeing, continuous professional development, and creating a flexible workforce that prioritizes patient care.

Role Requirements

- Strong organizational skills and the ability to manage multiple tasks effectively.

- Excellent communication skills, both written and verbal.

- A commitment to maintaining patient confidentiality and data protection standards.

- Previous experience in a customer service or patient-facing role is essential.

- A flexible and positive attitude towards work.

- Knowledge of NHS systems and processes is desirable but not essential.

Conclusion

This role is an excellent opportunity for individuals looking to contribute to a vital area of healthcare while developing their skills in a supportive environment. We encourage candidates who are passionate about patient care and teamwork to consider this position.