Executive Director of Sales and Operations

5 days ago

London, Greater London, United Kingdom MBM Executive Travel Recruitment Full time

Job Summary:

We are seeking a visionary leader to join our team as the Head of Sales and Service at MBM Executive Travel Recruitment. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing sales and operations team.

Key Responsibilities:

  • Sales Leadership: Develop and execute strategies to maximize sales from available leads, including lead allocation, training, and resource planning.
  • Operational Excellence: Ensure seamless operational experiences from quotation to return of travel, including product procurement, development, and management.
  • Team Leadership: Lead and manage a sales and operations team, providing guidance, coaching, and development opportunities to ensure team members reach their full potential.
  • Market Knowledge: Possess in-depth knowledge of the UK & European luxury travel market, staying up-to-date on industry trends and competitor activity.
  • Business Development: Identify and pursue new business opportunities, building relationships with key stakeholders and partners.

Requirements:

  • Proven track record in a sales leadership role, with experience in the luxury travel industry.
  • Expert knowledge of the European market, including trends, competitors, and customer needs.
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and stakeholders.

What We Offer:

A competitive salary, hybrid work arrangement, and the opportunity to work with a dynamic and growing company in the travel industry.

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