Client Support Services Manager
3 weeks ago
Overview
Empowering Individuals
Join Our Mission
At Change Grow Live, we are dedicated to transforming the lives of those who engage with our services. We prioritize support, dignity, and a secure atmosphere, customizing our methods to meet each person's unique needs in order to identify the most effective treatment and support pathways. Guided by our core values of openness, compassion, and courage, our team exemplifies these principles daily, working to empower individuals to redefine their lives, promote personal development, and fully embrace life.
Career Opportunity: Client Support Services Manager
Are you seeking to elevate your career by leading a team committed to positively influencing the lives of individuals who utilize our services? If you are a seasoned leader with a passion for making a difference, we invite you to join and guide our dynamic team.
Position: Client Support Services Manager.
Employment Type: Full-time (37.5 hours per week).
Salary: Competitive, based on experience.
Additional Allowance: Inner London Weighting.
Key Responsibilities
Role Purpose
The Client Support Services Manager will oversee the implementation and enhancement of our integrated support services. You will provide direction to a team of skilled practitioners and outreach personnel, collaborating closely with team leaders, volunteers, partner organizations, and stakeholders. Our goal is to connect vulnerable populations with suitable support services and contribute to the development of safer communities.
Main Duties
Spearhead the creation of accessible, non-judgmental, and confidential support services. Assist service users in minimizing harm, engaging with their personalized service plans, and progressing towards recovery and healthier lifestyles. Cultivate relationships with community partner services to enhance contacts and referral networks. Manage and coordinate service operations, including supervising the staff team, sessional workers, subcontractors, and volunteers/peer mentors. Oversee resource planning and respond to operational tasks. Address reports of homelessness and street activity within established service guidelines.Qualifications for Success
Significant experience in managing outreach or community health and social care services. Proven track record of delivering high-quality services. Experience in project development and managing subcontracted partnerships. Inspirational leadership abilities and a commitment to fostering a positive work environment. Knowledge and experience with performance management frameworks. Proficiency in data management systems and technology. Experience managing substantial budgets.Benefits Offered:
Competitive salary and comprehensive benefits package. Continuous professional development and training opportunities. Generous holiday allowance, increasing with service. Wellness initiatives and employee support programs. Pension scheme with contributions. Various discounts and employee benefits. Opportunities for career advancement. Employee referral program.Join Our Team
If you are ready to be part of a team that embodies our core values and strives to make a meaningful impact on the lives of those we support, we would be pleased to hear from you.
Application Guidance
When completing your application, please ensure that you reflect on the details outlined in the job description. This will assist us in understanding how your skills and experiences align with the requirements of the role.
We look forward to your application.
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