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Client Support Advisor

2 months ago

London, Greater London, United Kingdom Morgan Sindall Property Services Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Morgan Sindall Property Services. As a key member of our customer team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information to customers regarding their accounts and services
  • Collaborate with internal teams to ensure seamless delivery of services and meet customer expectations
  • Identify and escalate complex customer issues to senior team members for resolution
  • Develop and maintain strong relationships with customers to ensure long-term satisfaction and loyalty
About You

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will have a strong understanding of customer service principles and be able to apply them in a real-world setting. Previous experience in a customer-facing role is essential, with a proven track record of delivering high-quality service and exceeding customer expectations.

What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment that encourages collaboration and innovation
  • The opportunity to work with a leading property services company that values its employees and customers
About Us

Morgan Sindall Property Services is a leading provider of integrated asset management services to housing associations and local authorities. We are committed to delivering exceptional customer service and building strong relationships with our clients and stakeholders. Our team is passionate about making a positive impact on the communities we serve, and we are seeking like-minded individuals to join our team.