Scheme Operations Manager
3 weeks ago
Salary: £9,360.62 per annum
Location: Firwood Court, Camberley
Working Hours: 15 hours per week, Monday to Friday
Contract Type: Permanent
Company: Clarion Housing
Are you dedicated to customer service, possess strong communication skills, and have a logical approach to problem-solving?
Clarion Housing is seeking a Residential Scheme Coordinator to oversee our properties at Firwood Court in Camberley. With a proactive mindset, you will manage your responsibilities independently and efficiently.
This role is diverse and involves direct interaction with residents, supporting their well-being and autonomy. Although you will work independently, you will receive guidance from your Regional Manager and support from the Head Office Team, as well as a Training and Support Assistant.
Key Responsibilities:
- Manage the overall upkeep of the building, including organizing repairs and maintenance for communal areas and the property structure.
- Supervise contractors responsible for annual services such as cleaning, gardening, and maintenance.
- Act as the primary contact for resident inquiries, complaints, and property modifications, providing empathetic support to residents, particularly those aged 60 and above.
- Utilize IT applications such as Outlook and Word to maintain records and communication.
About the Scheme:
Firwood Court comprises 29 one and two-bedroom flats, featuring communal spaces such as a residents' lounge, laundry facilities, guest accommodations, and a scheme manager's office. Additionally, there are communal gardens and parking available on a first-come, first-served basis.
If you believe this role aligns with your skills and aspirations, please review the complete role profile on our website.
Note: Applicants must be able to travel as needed within the region. This position is subject to a Basic Criminal Record Check Clearance. Eligibility to work in the UK is required; Clarion Housing does not provide visa sponsorship. Candidates must reside in England or Wales throughout their employment.
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