Scheme Operations Manager

3 weeks ago


Camberley, Surrey, United Kingdom Clarion Housing Full time
Position Overview

Salary: £9,360.62 per annum


Location: Firwood Court, Camberley


Working Hours: 15 hours per week, Monday to Friday


Contract Type: Permanent


Company: Clarion Housing


Are you dedicated to customer service, possess strong communication skills, and have a logical approach to problem-solving?


Clarion Housing is seeking a Residential Scheme Coordinator to oversee our properties at Firwood Court in Camberley. With a proactive mindset, you will manage your responsibilities independently and efficiently.


This role is diverse and involves direct interaction with residents, supporting their well-being and autonomy. Although you will work independently, you will receive guidance from your Regional Manager and support from the Head Office Team, as well as a Training and Support Assistant.


Key Responsibilities:

  1. Manage the overall upkeep of the building, including organizing repairs and maintenance for communal areas and the property structure.
  2. Supervise contractors responsible for annual services such as cleaning, gardening, and maintenance.
  3. Act as the primary contact for resident inquiries, complaints, and property modifications, providing empathetic support to residents, particularly those aged 60 and above.
  4. Utilize IT applications such as Outlook and Word to maintain records and communication.

About the Scheme:

Firwood Court comprises 29 one and two-bedroom flats, featuring communal spaces such as a residents' lounge, laundry facilities, guest accommodations, and a scheme manager's office. Additionally, there are communal gardens and parking available on a first-come, first-served basis.


If you believe this role aligns with your skills and aspirations, please review the complete role profile on our website.


Note: Applicants must be able to travel as needed within the region. This position is subject to a Basic Criminal Record Check Clearance. Eligibility to work in the UK is required; Clarion Housing does not provide visa sponsorship. Candidates must reside in England or Wales throughout their employment.


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