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Regional Pumping Operations Manager
2 months ago
This role presents an exceptional chance to oversee a diverse team of up to 15 professionals, including a Field Performance Manager, Technical Coordinator, and various skilled technicians engaged in operational and maintenance tasks at sewage pumping facilities in the Home Counties South region.
Key Responsibilities
As the Regional Pumping Operations Manager, you will hold the primary responsibility for ensuring safety, providing leadership, and managing resources effectively. Your focus will be on the operation and upkeep of sewage pumping stations to meet established performance metrics, budgetary goals, quality benchmarks, regulatory standards, and customer satisfaction.
Working collaboratively with the Asset Optimisation team, you will implement initiatives that lead to tangible enhancements in the functionality of sewage pumping stations. Additional responsibilities include:
- Leading a multi-disciplinary team in executing both planned and corrective maintenance for approximately 270 sewage pumping stations.
- Advocating for change through a commitment to continuous improvement, promoting best practices, and sharing local expertise.
- Achieving and surpassing stringent financial objectives while upholding quality standards.
- Enhancing customer service and overall experience.
- Fostering a culture centered on safety, performance management, and outstanding customer service.
- Driving continuous improvement initiatives at all levels to enhance service delivery, reduce costs, and boost asset performance and reliability.
- Minimizing environmental impact by reducing pollution risks and developing contingency plans for effective responses to operational challenges and equipment failures.
- Promoting adherence to Health and Safety Policies with a focus on zero incidents, zero harm, and zero compromise.
This position is hybrid, based at the Camberley Sewer Treatment Works, with a commitment of 36 working hours per week.
Candidate Requirements
- A full UK driving license is mandatory.
- A minimum of HNC/D qualification in a process or technically related field, along with supervisory experience or qualifications.
- Proven leadership experience, capability, and vision.
- Current health and safety management competence.
- Ability to meet challenging operational targets.
- Proficiency in IT.
- Strong interpersonal and communication skills.
- Awareness of business and stakeholder dynamics, coupled with an innovative approach to problem-solving and effective teamwork.
- Excellent communication skills.
- Competitive salary ranging from £40,960 to £51,200 per annum, based on prior experience.
- Annual leave entitlement of 26 days, increasing to 30 days with length of service (plus bank holidays).
- Car allowance (if applicable).
- Contributory pension scheme with a maximum of 12% employer contribution.
- Annual personal medical assessments available to all employees.
- A comprehensive benefits scheme, including a benefits hub filled with offers and resources to support your financial well-being and health.
Thames Water is dedicated to delivering essential services that allow our customers, communities, and the environment to thrive. Water is a vital resource for all living beings, and we are committed to its stewardship.
As we face challenges such as extreme weather conditions affecting our infrastructure, we strive to ensure that water remains accessible and reliable for everyone. Are you prepared to contribute to this mission?
At Thames Water, we value diversity and inclusion, recognizing that a range of skills and perspectives enhances our ability to serve our customers effectively. We encourage applications from individuals of all backgrounds and provide support throughout the recruitment process.
