Medical Claims Specialist
6 days ago
Job Summary
We are seeking a skilled Medical Claims Specialist to join our Group Protection team at Legal & General. As a Medical Claims Specialist, you will be responsible for providing comprehensive claims assessment and management services for a defined account portfolio.
Key Responsibilities
- Assess and triage Group Protection claims, determining liability and medical evidence requirements.
- Provide a comprehensive assessment of Group Protection claims, determining liability and meeting client expectations.
- Cultivate effective relationships with intermediaries and policyholders to maximize benefit management processes.
- Assist in the provision of management data on portfolio accounts, analyzing performance and identifying key trends.
- Train, mentor, and develop other members of the claims team.
- Develop processes that deliver compliant and consistent levels of service, meeting customer and client expectations.
Requirements
- In-depth knowledge of Group Protection or Income Protection products.
- Understanding of medical conditions and their impact on an individual's ability to work.
- Strong written and verbal communication skills, analytical and risk management skills, and creative and strategic thinking.
- Proficiency in Microsoft Office suite and IT savvy.
- Strong claims medical assessment skills.
Benefits
- Performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
- Many discounts offered – both for our own products and at a range of high street stores and online.
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