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Medical Claims Specialist

2 months ago

Hove, Brighton and Hove, United Kingdom Legal & General Full time

Job Summary

We are seeking a skilled Medical Claims Specialist to join our Group Protection team at Legal & General. As a Medical Claims Specialist, you will be responsible for assessing and managing Group Protection claims, ensuring that our clients receive the best possible service.

Key Responsibilities

  • Assess and triage Group Protection claims, determining liability and ensuring compliance with our philosophies
  • Provide comprehensive assessments of Group Protection claims, determining liability and meeting client expectations
  • Cultivate effective relationships with intermediaries and policyholders to maximize the effectiveness of our benefit management processes
  • Assist in the provision of management data on portfolio accounts, analyzing performance and identifying key trends
  • Train, mentor, and develop other members of the claims team
  • Develop processes that deliver compliant and consistent levels of service, meeting customer and client expectations

Requirements

  • In-depth knowledge of Group Protection or Income Protection products
  • Understanding of medical conditions and their impact on an individual's ability to work
  • Strong written and verbal communication skills, analytical and risk management skills, and creative and strategic thinking
  • Proficiency in Microsoft Office suite and IT savvy
  • Strong claims medical assessment skills

Benefits

  • Opportunity to participate in our annual performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice
  • Many discounts offered, both for our own products and at a range of high street stores and online