Claims Specialist

2 weeks ago


Hove, Brighton and Hove, United Kingdom Legal & General Full time
Job Title: Claims Assessor

We are seeking a skilled Claims Assessor to join our Group Protection team at Legal & General. As a Claims Assessor, you will play a critical role in assessing and managing Group Protection claims, ensuring that our clients receive the best possible service.

Key Responsibilities:
  • Assess and triage Group Protection claims, determining the level of medical evidence required to support each claim.
  • Provide comprehensive assessments of Group Protection claims, determining liability and ensuring that our clients' expectations are met.
  • Cultivate effective relationships with IFAs and policyholders to maximize the effectiveness of our benefit management processes.
  • Assist in the provision of management data on portfolio accounts, analyzing performance and identifying key trends.
  • Train, mentor, and develop other members of the claims team.
  • Develop processes that deliver compliant and consistent levels of service, ensuring that our customer and client expectations are met.
Requirements:
  • In-depth knowledge of Group Protection or Income Protection products.
  • Understanding of medical conditions and their impact on an individual's ability to work.
  • Strong written and verbal communication skills, analytical and risk management skills, and the ability to think creatively and strategically.
  • Proficiency in Microsoft Office suite and IT savvy.
  • Strong claims medical assessment skills.
What We Offer:
  • The opportunity to participate in our annual performance-related bonus plan and valuable share schemes.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance (permanent employees only).
  • At least 25 days' holiday, plus public holidays, with the option to buy and sell holiday.
  • Competitive family leave.
  • Participation in our electric car scheme, offering employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
  • Access to a range of discounts on our products and at high street stores and online.

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