Claims Specialist

1 month ago


Hove, Brighton and Hove, United Kingdom Legal & General Group Plc Full time

Role Overview

We are seeking a skilled Claims Specialist to join our Life Insurance Claims team in Hove. As a Claims Specialist, you will play a vital role in ensuring that our customers receive a sensitive and efficient claims experience.

Key Responsibilities

  • Manage claims tasks in accordance with best practice guides, ensuring accuracy and timeliness
  • Liaise with third parties, such as reinsurers and medical providers, in a professional and friendly manner
  • Identify and resolve customer complaints in a timely and effective manner
  • Contribute to claims projects and team initiatives, ensuring continuous improvement

Customer Focus

As a Claims Specialist, you will be responsible for ensuring that our most vulnerable customers receive additional support and consideration throughout their interactions with us.

Requirements

  • Confidence in using a desktop or laptop and experience in using MS Office
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

As a Claims Specialist with Legal & General Group Plc, you will have access to a range of benefits, including a performance-related bonus plan, valuable share schemes, and a generous pension contribution.

About Us

Legal & General Group Plc is a leading financial services group and major global investor. We strive to build a better society for the long term by investing our customers' money in things that make life better for everyone.



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