Claims Specialist
1 month ago
Role Overview
We are seeking a skilled Claims Specialist to join our Life Insurance Claims team in Hove. As a Claims Specialist, you will play a vital role in ensuring that our customers receive a sensitive and efficient claims experience.
Key Responsibilities
- Manage claims tasks in accordance with best practice guides, ensuring accuracy and timeliness
- Liaise with third parties, such as reinsurers and medical providers, in a professional and friendly manner
- Identify and resolve customer complaints in a timely and effective manner
- Contribute to claims projects and team initiatives, ensuring continuous improvement
Customer Focus
As a Claims Specialist, you will be responsible for ensuring that our most vulnerable customers receive additional support and consideration throughout their interactions with us.
Requirements
- Confidence in using a desktop or laptop and experience in using MS Office
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
As a Claims Specialist with Legal & General Group Plc, you will have access to a range of benefits, including a performance-related bonus plan, valuable share schemes, and a generous pension contribution.
About Us
Legal & General Group Plc is a leading financial services group and major global investor. We strive to build a better society for the long term by investing our customers' money in things that make life better for everyone.
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