Apprentice Pm Assistant

4 months ago

Hove, United Kingdom PMA Full time

**Well BN (Brighton Health and Wellbeing Centre)**

**Apprentice Practice Managers Assistant**

**About the employer**

We are a diverse and innovative GP practice, newly formed following the merger of 2 healthcare centres in Brighton and Hove. This partnership has allowed our teams to share resources, knowledge, and facilities, and offer more services. We currently operate from 3 sites: Brunswick and Burwash in Hove and Benfield in Portslade. Our practice is committed to 'opening doors' for those who have previously found it difficult to access primary care services, with a particular focus on disadvantaged populations. We run specialist hormone clinics covering all aspects of women's and TNBI health, working closely with local communities. We have a vibrant and diverse team of over 100 colleagues. From healthcare assistants, pharmacy and reception teams to GPs and partners, we work Together - Putting people, community and creativity at the heart of healthcare. We take pride in our work and believe we make a difference to patients and practices.

An exciting opportunity came up for an Apprentice PM Assistant to join our GP Practice and work alongside our management team to deliver outstanding levels of customer service and exceptional care to all Patients in our network. You will gain a level 3 Business Administration qualification with PMA.

**What will the apprentice be doing?**

We are looking for well-organised individual with can-do attitude, strong communication, and problem-solving skills to provide administrative and operational support to our internal and external stakeholders.

As a Apprentice PM Assistant you will be working with our clinical and non-clinical teams to support the delivery of the highest quality primary care service.
- Providing general administrative support to the Partners and the Practice Manager
- Advising and assisting the practice teams on service levels of the practice
- Assisting with HR tasks, including new starter inductions, rota management, and staff training.
- Working with the teams to ensure smooth day-to-day operations on all 3 sites
- Facilitate management of the premises with reference to Health and Safety, Infection Control and Suitability for purpose
- Assisting with planning campaigns for seasonal income such as flu, vaccinations, screenings, long term conditions etc.
- Facilitating and assisting claiming for activity via local commissioners and national pathways (CQRS/LCS/QOF/GPASS etc)
- Ensuring staff members have adequate equipment to fulfil their own roles.
- Facilitate meetings with the teams and PCN
- IT support for the practice (including liaising with the IT department and projects for updating software)
- Providing absence cover for the safeguarding administrator, processing and coding incoming letters and completing requests for information from 3rd parties (full training will be given)

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Enrolment on the Business Admin Level 3 Apprenticeship with PMA Ltd, the full apprenticeship will be in the Practice, and the following internal training:
On the job training: systems, processes, best practice.
- Adult Basic Life Support
- Child Basic Life Support
- Complaints
- Equality and Diversity
- Fire Safety
- Infection Control - Level 1
- Information Governance
- Learning Disability and Autism Awareness in Primary Care
- LGBTQ Awareness
- Moving and Handling - Non-Clinical
- Prevention of Radicalization
- Safeguarding Adults - Level 2
- Safeguarding Children - Level 2
- Waste Management

**What is the expected career progression after this apprenticeship?**

Potential offer of a postion of employment on completion of the apprenticeship

**Requirements and prospectsDesired skills and personal qualities**
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills

**Qualifications**
- GCSE or equivalent English (Grade Grade 4/C or above) desirable
- GCSE or equivalent Maths (Grade Grade 4/C or above) desirable

**Annual wage**

£8,236.80 a year

**Working week**

between 8am and 6.30pm, Monday to Friday Working pattern to be agreed at interview.

Total hours per week: 30 hours a week

**Expected duration**

20 Months

**Apprenticeship level**

Advanced
Level 3 (A level)

**Reference number**

VAC1000219498

**Positions**

1 position available

**Job Type**: Apprenticeship

**Salary**: £9,984.00 per hour

Expected hours: 30 per week

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: VAC1000238368

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