Governance Claims Specialist
5 days ago
Job Summary
We are seeking a highly skilled Technical Claims Consultant to join our team at Legal & General. As a key member of our Technical Claims team, you will be responsible for providing proactive and comprehensive claims administration across our account portfolio.
Key Responsibilities
- Triage new queries and ensure timely action to support service delivery
- Undertake technical team reviews, including requesting or following up on medical evidence
- Work with the Technical Claims Manager to prioritize complex case roundtables
- Support the provision of data and updates to build effective relationships with internal and external stakeholders
- Assist in the provision of Management Information and data analysis for key trends
- Support the delivery of the Technical Claims training plan
- Ensure a consistent, timely, and accurate level of service in line with service level agreements and customer expectations
Requirements
- Drive to take ownership of and resolve customer queries and complaints
- Excellent IT skills in Word, Excel, and other Microsoft products
- Ability to work to deadlines and targets
- Authorized approval limits as agreed by the Head of Claims
- Ability to carry out thorough and comprehensive investigations
- Responsible for managing own workload and prioritizing appropriately
What We Offer
- Performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance
- Competitive family leave
- Participate in our electric car scheme
- Many discounts on our products and at high street stores and online
About Us
Legal & General is a leading financial services organisation with a strong heritage and an exciting future. We are committed to creating a welcoming, inclusive culture with opportunities to collaborate with people of diverse backgrounds, views, and experiences. We strive to be open, mindful, and inclusive, and are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.
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