IT Support Specialist
3 weeks ago
Role Overview: As a Trainee IT Support Specialist at Global Highland, you will be instrumental in facilitating our clients' digital evolution, ensuring optimal performance of their systems, addressing user requirements, and consistently improving client satisfaction.
Key Responsibilities:
- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Deploy, develop, and maintain Office 365 applications.
- Engage with clients and computer users to identify and resolve technical issues.
- Provide technical assistance by investigating, diagnosing, and rectifying software and hardware problems.
- Contribute to infrastructure planning and installation.
- Plan, install, and maintain surveillance systems.
- Occasionally travel and stay overnight as necessary.
Required Knowledge and Skills:
- Familiarity with business systems, Office 365, and network infrastructure.
- A valid UK driving license.
- This position is well-suited for a recent IT graduate or an individual eager to enhance their IT expertise.
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