IT Support Specialist
5 days ago
Global Energy Group is a leading provider of construction, maintenance, and enhancement solutions to the energy industry. With a commitment to service excellence and performance-driven results, we operate world-class facilities in strategic locations across Scotland.
Our company culture emphasizes commercial acumen, delivery focus, empowerment, entrepreneurship, and long-term partnerships.
IT Support SpecialistAs the first point of contact for our IT users, the IT Support Specialist plays a vital role in ensuring seamless operations across the organization. This position provides essential technical support to end users, resolving issues and addressing inquiries related to IT systems and telephony.
The Service Desk is the cornerstone of our IT service delivery, responsible for providing prompt and effective support to maintain user productivity and satisfaction.
Key Responsibilities:- Provide first-line technical support to end users via phone, email, or in person.
- Manage and prioritize support requests within the Service Desk system.
- Troubleshoot and resolve issues related to software, hardware, infrastructure, and telephony services.
- Deliver exceptional customer service and maintain high user satisfaction levels.
- Collaborate with second-line IT teams to ensure timely resolution of complex issues.
- Install and configure IT equipment as required.
- 2-3 years of experience in an IT helpdesk or support environment.
- Proficiency with key enterprise IT systems, such as Microsoft Exchange and Office 365.
- Excellent communication and interpersonal skills.
- Strong customer focus and commitment to service excellence.
- A desire to learn and adapt to new technologies.
- Valid driving license.
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IT Support Specialist
7 hours ago
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IT Support Specialist
6 hours ago
Inverness, Highland, United Kingdom Barchester Healthcare Full timeAbout Barchester HealthcareBarchester Healthcare is a leading provider of care services in the UK, with over 25 years of experience and a network of over 200 care homes and six independent hospitals. Our mission is to deliver high-quality care and support to elderly and vulnerable individuals.The RoleWe are seeking an IT Support Specialist to join our IT...
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IT Support Specialist
4 days ago
Inverness, Highland, United Kingdom Barchester Healthcare Full timeAbout Barchester HealthcareBarchester Healthcare is a leading provider of care services in the UK, with over 25 years of experience and a network of over 200 care homes and six independent hospitals. Our mission is to deliver high-quality care and support to elderly and vulnerable individuals.The RoleWe are seeking an IT Support Specialist to join our IT...
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IT Support Specialist
3 days ago
Inverness, Highland, United Kingdom Barchester Healthcare Full timeAbout Barchester HealthcareBarchester Healthcare is a leading provider of care services in the UK, with over 25 years of experience and a network of over 200 care homes and six independent hospitals. Our mission is to deliver high-quality care and support to elderly and vulnerable individuals.The RoleWe are seeking an IT Support Specialist to join our IT...
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Laundry Support Specialist
5 days ago
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