Travel Retail Consultant
3 weeks ago
Position Overview:
The primary objective is to meet the personal goals established by Clinique while contributing to the overall success of the account.
Key Responsibilities:
Sales Performance:
Achieve the sales targets set by the organization as communicated by the counter manager.
Performance Indicators:
- Target achievement percentage
- Average Sales
- Items Per Transaction
- Market Share Percentage
- Skin School services completed
Proactively seek opportunities to enhance sales and service quality.
Identify product features and benefits, providing customers with relevant insights.
Demonstrate comprehensive knowledge of the brand and its offerings.
Deliver personalized service to customers to meet their expectations and achieve sales goals.
Merchandising:
Maintain merchandising displays and ensure hygiene standards are upheld, including testers and fixtures, in line with Clinique's image and guidelines.
Ensure counter merchandising aligns with marketing guidelines and communicate updates to relevant personnel.
Adhere to all visual merchandising, hygiene, and brand standards, with regular follow-ups on any changes.
Education and Training:
Complete self-directed learning modules as outlined by the counter manager.
Foster relationships with key agency partners to train and coach staff to achieve retail objectives.
Work collaboratively or independently to provide exceptional personalized services to all customers.
Qualifications:
Maintain adherence to appearance standards and personal presentation.
Demonstrate a passion for the Clinique brand.
Exhibit quick learning abilities and a compliant nature.
Possess strong conversational skills and initiative.
Effective communication, organizational, and prioritization skills are essential.
Ability to work autonomously, under pressure, and remain self-motivated.
Flexibility to work varied hours, including early mornings, evenings, weekends, and special events in a dynamic environment.
Prior experience in retail is preferred.
Management experience in similar roles is advantageous.
Applicants must possess a valid passport for airport operations.
To obtain necessary access, candidates must provide a verifiable 5-year work or education history and pass security checks.
Proof of eligibility to live and work in the country is required for interview consideration.
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