Service Coordinator

4 days ago


Helston, Cornwall, United Kingdom TRCGroup Full time

Job Title: Service Coordinator

Job Summary:

We are seeking a highly skilled and experienced Service Coordinator to join our team at TRCGroup. As a Service Coordinator, you will be responsible for leading the continuous professional development of your teams, undertaking regular quality supervisions, appraisals, debriefs, and team meetings.

Key Responsibilities:

  • Leadership and Development: Lead the continuous professional development of your teams, ensuring they have the skills and knowledge needed to deliver exceptional service.
  • Quality Supervisions and Appraisals: Undertake regular quality supervisions, appraisals, debriefs, and team meetings to ensure high standards of service delivery.
  • Staff Management: Manage staffing matters, including performance and capability in accordance with TRCGroup's HR policies and procedures.
  • Rotas and Time Sheets: Manage rotas and time sheets for the service in line with procedures.
  • Direct Support: Complete a minimum of 12 hours per week directly supporting individuals.
  • Talent Development: Identify and develop talent for succession planning.
  • Cover and Support: Undertake senior support worker, team leader, and support worker duties where applicable, and cover shifts where there is a shortfall within the rota.
  • Health and Safety: Liaise with the responsible housing provider for repairs and maintenance, and lead on health and safety responsibilities as determined by the partnership with the housing provider.

Requirements:

  • Experience in a similar role or industry.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Highly organized and able to prioritize tasks effectively.


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