Service Coordinator
4 days ago
Job Title: Service Coordinator
Job Summary:
We are seeking a highly skilled and experienced Service Coordinator to join our team at TRCGroup. As a Service Coordinator, you will be responsible for leading the continuous professional development of your teams, undertaking regular quality supervisions, appraisals, debriefs, and team meetings.
Key Responsibilities:
- Leadership and Development: Lead the continuous professional development of your teams, ensuring they have the skills and knowledge needed to deliver exceptional service.
- Quality Supervisions and Appraisals: Undertake regular quality supervisions, appraisals, debriefs, and team meetings to ensure high standards of service delivery.
- Staff Management: Manage staffing matters, including performance and capability in accordance with TRCGroup's HR policies and procedures.
- Rotas and Time Sheets: Manage rotas and time sheets for the service in line with procedures.
- Direct Support: Complete a minimum of 12 hours per week directly supporting individuals.
- Talent Development: Identify and develop talent for succession planning.
- Cover and Support: Undertake senior support worker, team leader, and support worker duties where applicable, and cover shifts where there is a shortfall within the rota.
- Health and Safety: Liaise with the responsible housing provider for repairs and maintenance, and lead on health and safety responsibilities as determined by the partnership with the housing provider.
Requirements:
- Experience in a similar role or industry.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Highly organized and able to prioritize tasks effectively.
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