Client Services Coordinator

3 weeks ago


Norwich, Norfolk, United Kingdom Sanctuary Group Full time

Client Services Coordinator

Location: Norwich

Hourly Rate: £11.61

Flexible Hours

Sanctuary Supported Living is pleased to announce an opening for a Client Services Coordinator in Norwich.

At Sanctuary Supported Living, we focus on providing a diverse array of tailored housing, care, and support services aimed at empowering individuals throughout England to achieve greater independence.

As a national entity with a not-for-profit ethos, we prioritize local engagement by placing our clients at the forefront of our mission. Our commitment is to excel in our services while assisting clients on their journeys toward self-sufficiency.

Regardless of your role—whether directly supporting clients or providing essential administrative assistance—you will contribute to meaningful change every day.

Joining our team is more than just employment; it is a fulfilling, inspiring, and dynamic opportunity to create a positive impact in the lives of others. We are dedicated to helping you achieve your professional aspirations through extensive training and a comprehensive benefits package.

Key Responsibilities:

• Serve as the primary contact for all client inquiries

• Foster strong relationships with clients, aiding them in developing essential life skills

• Manage occasional emergency or challenging situations

• Strive to deliver exceptional service to our clients

• Occasionally plan and facilitate social events

• Oversee certain health and safety duties, including fire safety inspections

• Maintain the security of the facility

• Document and update client records

Required Skills and Experience:

• Experience working with youth or vulnerable populations, including those with mental health challenges or substance use issues

• Background in high-pressure environments

• Strong communication abilities

• Proficient in using IT systems

Are you prepared to excel?
Exceptional work deserves exceptional rewards. As part of our commitment to making Sanctuary Supported Living a great workplace, we offer:

• A variety of online discounts and rewards from leading retailers

• Health and wellness programs

• Extensive learning and development opportunities

Building Equality and Diversity

Sanctuary Group is dedicated to fostering an inclusive environment and encourages applications from individuals of diverse backgrounds. We collaborate closely with the Home Office to prevent illegal employment practices. An enhanced Disclosure and Barring Service check will be required upon successful application, which we will cover.



  • Norwich, Norfolk, United Kingdom Sanctuary Group Full time

    Client Services Coordinator £11.61 per hour Hours as requiredSanctuary Supported Living is excited to announce an opportunity for a Client Services Coordinator. At Sanctuary Supported Living, we are dedicated to providing a comprehensive range of tailored housing, care, and support services aimed at empowering individuals across England to achieve greater...


  • Norwich, Norfolk, United Kingdom Service Service Full time

    Our client is a reputable Wealth Management firm specializing in investment and retirement solutions for affluent individuals. This role is designed to assist the Financial Planning Partners by delivering essential back-office support while collaborating with the administrative team.As a Junior Client Services Coordinator, you will gain comprehensive...


  • Norwich, Norfolk, United Kingdom Birketts Full time

    Birketts - Client Relations CoordinatorBirketts stands as a prominent law firm in the UK, boasting a legacy that spans over 160 years. With a dedicated team of more than 700 legal experts situated across various locations in the UK, we are committed to delivering exceptional legal services to businesses, governmental bodies, and individuals on both national...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Our client is a reputable and well-established financial services company.The RoleThis is a wide-ranging and interesting position with enormous potential, working within a friendly environment with highly skilled and qualified financial professionals.Prepare client valuations and review packsProcess post-review related paperwork and prepare relevant...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Our client is a reputable and well-established financial services company.The RoleThis is a wide-ranging and interesting position with enormous potential, working within a friendly environment with highly skilled and qualified financial professionals.Prepare client valuations and review packsProcess post-review related paperwork and prepare relevant...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Trainee Administrator at Service Service Employment Agency Limited.As a Trainee Administrator, you will provide technical and administrative support to our Financial Planning Partners and advisers, ensuring the smooth operation of our business.Key...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Trainee Administrator at Service Service Employment Agency Limited.As a Trainee Administrator, you will provide technical and administrative support to our Financial Planning Partners and advisers, ensuring the smooth operation of our business.Key...


  • Norwich, Norfolk, United Kingdom Home Group Limited Full time

    Position Overview As a pivotal member of our team, the Support Coordinator will play a crucial role in assisting young individuals with complex needs, including mental health challenges and experiences of trauma. This part-time position allows you to make a significant impact in the lives of our clients, guiding them towards greater independence and...


  • Norwich, Norfolk, United Kingdom Home Group Limited Full time

    Position Overview As a pivotal member of our organization, you will take on the role of Support Coordinator, focusing on empowering young individuals facing complex challenges. Your primary responsibility will be to assist our clients in enhancing their independence and life skills. Key Responsibilities Developing tailored support strategies in collaboration...


  • Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full time

    About Baldwin Risk PartnersBaldwin Risk Partners is a dynamic and innovative risk management firm that provides expert guidance and support to businesses and organizations. We are committed to delivering exceptional client service and building long-term relationships with our clients.Job SummaryThe Senior Client Manager, Commercial Risk Specialist will play...


  • Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full time

    About Baldwin Risk PartnersBaldwin Risk Partners is a dynamic and innovative risk management firm that provides expert guidance and support to businesses and organizations. We are committed to delivering exceptional client service and building long-term relationships with our clients.Job SummaryThe Senior Client Manager, Commercial Risk Specialist will play...


  • Norwich, Norfolk, United Kingdom Home Group Limited Full time

    Position Overview As a Support Coordinator, you will play a vital role in enhancing the lives of young individuals facing complex challenges. Your primary responsibility will be to guide and empower our clients, assisting them in their journey towards independent living. Key Responsibilities Developing personalized support strategies in collaboration with...


  • Norwich, Norfolk, United Kingdom Pin Point Recruitment Full time

    Customer Service Coordinator Pay: hours) Location: Norwich This is a temporary, full time position. It is working a shift pattern where hours fall between 8am and 6pm. The shift pattern also includes working one in six Saturdays.Managing inbound and outbound calls, liaising with service users and their families. Booking all delivery rounds in advance for...


  • Norwich, Norfolk, United Kingdom People with Energy Full time

    Job Summary:We are seeking a highly skilled and experienced Site Services Manager to join our team at People with Energy. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Site Services Team, ensuring the successful delivery of projects and maintaining a safe and efficient working environment.Key...


  • Norwich, Norfolk, United Kingdom Norfolk Full time

    Job Summary:We are seeking a highly organized and detail-oriented Business Support Assistant to join our team at Norfolk County Council. As a key member of our Virtual School for Children in Care, Previously in Care and Children with a Social Worker Team, you will provide administrative support to our team and contribute to the delivery of high-quality...


  • Norwich, Norfolk, United Kingdom Norfolk Full time

    Job Summary:We are seeking a highly organized and detail-oriented Business Support Assistant to join our team at Norfolk County Council. As a key member of our Virtual School for Children in Care, Previously in Care and Children with a Social Worker Team, you will provide administrative support to our team and contribute to the delivery of high-quality...


  • Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full time

    About Us:Baldwin Risk Partners is a dynamic and innovative risk management firm that empowers businesses to thrive in a rapidly changing world. We are a team of dedicated professionals who share a passion for delivering exceptional client service and driving business growth.Job Summary:The Senior Client Manager, Commercial Risk Specialist will play a key...


  • Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full time

    About Us:Baldwin Risk Partners is a dynamic and innovative risk management firm that empowers businesses to thrive in a rapidly changing world. We are a team of dedicated professionals who share a passion for delivering exceptional client service and driving business growth.Job Summary:The Senior Client Manager, Commercial Risk Specialist will play a key...


  • Norwich, Norfolk, United Kingdom Morgan Sindall Construction Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Administrator to join our team at Morgan Sindall Construction. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesManage and deliver post-contract services...


  • Norwich, Norfolk, United Kingdom Morgan Sindall Construction Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Administrator to join our team at Morgan Sindall Construction. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients and stakeholders.Key ResponsibilitiesManage and deliver post-contract services...