Client Services Coordinator
3 weeks ago
Client Services Coordinator
Location: Norwich
Hourly Rate: £11.61
Flexible Hours
Sanctuary Supported Living is pleased to announce an opening for a Client Services Coordinator in Norwich.
At Sanctuary Supported Living, we focus on providing a diverse array of tailored housing, care, and support services aimed at empowering individuals throughout England to achieve greater independence.
As a national entity with a not-for-profit ethos, we prioritize local engagement by placing our clients at the forefront of our mission. Our commitment is to excel in our services while assisting clients on their journeys toward self-sufficiency.
Regardless of your role—whether directly supporting clients or providing essential administrative assistance—you will contribute to meaningful change every day.
Joining our team is more than just employment; it is a fulfilling, inspiring, and dynamic opportunity to create a positive impact in the lives of others. We are dedicated to helping you achieve your professional aspirations through extensive training and a comprehensive benefits package.
Key Responsibilities:
• Serve as the primary contact for all client inquiries
• Foster strong relationships with clients, aiding them in developing essential life skills
• Manage occasional emergency or challenging situations
• Strive to deliver exceptional service to our clients
• Occasionally plan and facilitate social events
• Oversee certain health and safety duties, including fire safety inspections
• Maintain the security of the facility
• Document and update client records
Required Skills and Experience:
• Experience working with youth or vulnerable populations, including those with mental health challenges or substance use issues
• Background in high-pressure environments
• Strong communication abilities
• Proficient in using IT systems
Are you prepared to excel?
Exceptional work deserves exceptional rewards. As part of our commitment to making Sanctuary Supported Living a great workplace, we offer:
• A variety of online discounts and rewards from leading retailers
• Health and wellness programs
• Extensive learning and development opportunities
Building Equality and Diversity
Sanctuary Group is dedicated to fostering an inclusive environment and encourages applications from individuals of diverse backgrounds. We collaborate closely with the Home Office to prevent illegal employment practices. An enhanced Disclosure and Barring Service check will be required upon successful application, which we will cover.
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