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Client Support Coordinator

2 months ago

Norwich, Norfolk, United Kingdom Home Group Limited Full time

Position Overview

As a Support Coordinator, you will play a vital role in enhancing the lives of young individuals facing complex challenges. Your primary responsibility will be to guide and empower our clients, assisting them in their journey towards independent living.

Key Responsibilities

  • Developing personalized support strategies in collaboration with clients and managing a dedicated team of Support Workers to implement these plans.
  • Providing assistance to young women aged 16 to 24 who are experiencing homelessness or transitioning from foster care.
  • Facilitating daily living skills, including cooking, budgeting, shopping, and navigating the benefits system.
  • Conducting risk assessments, setting goals, and performing regular evaluations of client progress.
  • Engaging in meaningful conversations and building rapport with clients, ensuring a supportive environment.

What We Value

  • A genuine passion for empowering clients to achieve their fullest potential.
  • Experience in crafting individualized support plans and guiding team members in their execution.
  • Strong organizational skills and the ability to assess client needs effectively.
  • Capability to work independently while maintaining composure in challenging situations.
  • A valid vehicle for business use, with mileage expenses covered by the organization.

Team Dynamics

You will be part of a close-knit team dedicated to fostering a supportive atmosphere for both clients and colleagues. Each team member brings unique strengths, contributing to a collaborative environment focused on client success.

Work Schedule

  • Flexibility in working hours to meet client needs, including occasional weekend shifts.
  • Utilization of technology for documentation and collaboration with team members.
  • Completion of an Enhanced DBS check, which will be funded by the organization.

Benefits

  • Generous leave policy, including bank holidays and additional personal days.
  • Health cash plan covering various medical expenses.
  • Access to numerous discounts on everyday purchases.
  • Opportunities for professional growth and development within the organization.
  • A supportive workplace recognized for its commitment to employee wellbeing.

Conclusion

At Home Group Limited, we believe in creating an inclusive environment where everyone can thrive. We are committed to supporting our employees as they support our clients, ensuring a fulfilling experience for all.