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Client Support Coordinator

2 months ago


Norwich, Norfolk, United Kingdom Home Group Limited Full time

Position Overview

As a pivotal member of our team, the Support Coordinator will play a crucial role in assisting young individuals with complex needs, including mental health challenges and experiences of trauma. This part-time position allows you to make a significant impact in the lives of our clients, guiding them towards greater independence and well-being.

Key Responsibilities

  • Developing personalized support plans in collaboration with clients and overseeing a dedicated team of Support Workers.
  • Providing assistance to young women aged 16 to 24 who are facing homelessness or transitioning from foster care.
  • Facilitating daily living skills, such as cooking, budgeting, and maintaining tenancies, to empower clients towards independent living.
  • Conducting risk assessments and regular evaluations to ensure effective support and goal achievement.
  • Engaging in meaningful conversations and building rapport with clients, fostering a supportive environment.

What We Seek

  • A genuine passion for supporting individuals in achieving their personal goals and enhancing their quality of life.
  • Experience in creating and implementing person-centered support plans.
  • Proven ability to coordinate and assess client referrals effectively.
  • Strong initiative, resilience, and the ability to remain composed in challenging situations.
  • A valid vehicle for business use, with mileage expenses covered by the organization.

Team Dynamics

You will collaborate with a dedicated team committed to providing exceptional support. Each team member brings unique strengths, ensuring a well-rounded approach to client care. Our environment fosters collaboration and mutual respect, creating a workplace where everyone can thrive.

Work Schedule

  • Flexible working hours to accommodate client needs, including occasional weekend shifts.
  • Participation in a rotating schedule, with potential night shift coverage as needed.
  • Proficiency in using technology for support plan management and online training.
  • Completion of an Enhanced DBS check, which will be facilitated by the organization.

Benefits

  • Generous leave policy, including bank holidays and additional personal days.
  • Health cash plan covering various medical expenses.
  • Access to numerous discounts on everyday purchases and services.
  • Opportunities for professional growth and development within the organization.
  • A supportive workplace culture that prioritizes employee well-being.

Conclusion

At Home Group Limited, we believe in the power of diversity and inclusion, fostering an environment where everyone can be their authentic selves. We are committed to supporting our employees and clients alike, ensuring a positive impact in the communities we serve.