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Client Support Coordinator

2 months ago

Norwich, Norfolk, United Kingdom Home Group Limited Full time

Position Overview

As a pivotal member of our organization, you will take on the role of Support Coordinator, focusing on empowering young individuals facing complex challenges. Your primary responsibility will be to assist our clients in enhancing their independence and life skills.

Key Responsibilities

  • Developing tailored support strategies in collaboration with clients and overseeing a dedicated team of Support Workers to implement these plans.
  • Providing assistance to young women aged 16 to 24 who are experiencing homelessness or transitioning from foster care.
  • Guiding clients through essential daily activities, including cooking, budgeting, shopping, and securing stable housing.
  • Conducting thorough risk assessments, establishing support objectives, and facilitating regular evaluations of progress.
  • Engaging in meaningful conversations and building rapport with clients, ensuring ample time for collaboration with team members.

What You Bring

  • A genuine passion for supporting individuals in achieving their best lives, with a keen attention to detail.
  • Experience in crafting person-centered support plans and guiding colleagues in their execution.
  • Proficiency in managing and evaluating client referrals.
  • The capability to work independently, maintain composure under pressure, and demonstrate resilience.
  • A valid vehicle for business use, with mileage expenses covered by the organization.

Team Dynamics

You will collaborate with a dedicated team that values support and camaraderie. Each member brings unique strengths, contributing to a nurturing environment for both clients and colleagues.

Work Schedule

  • Flexibility in working hours to meet client needs, with a rolling two-week schedule that includes weekend shifts.
  • Utilization of technology for documentation and communication purposes.
  • Completion of an Enhanced DBS check, funded by the organization.

Benefits

  • Generous leave policy, including time off for personal pursuits and volunteering opportunities.
  • Health cash plan covering various medical expenses.
  • Access to extensive discounts on a wide range of products and services.
  • Opportunities for professional growth and development within the organization.
  • A supportive workplace culture that prioritizes employee well-being.

Conclusion

We are committed to fostering an inclusive environment where every team member can thrive. Your contributions will play a vital role in enhancing the lives of our clients.