Workplace Experience Coordinator

5 days ago

London, Greater London, United Kingdom AlphaSights Full time

About this Role

AlphaSights is a global company, seeking an organised and enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing office. A successful candidate will embrace a 'whatever-it-takes' mantra to roll up their sleeves and achieve team goals.

If you are a proactive and detail-oriented individual with a passion for creating a seamless workplace experience, join our team in a dynamic and growing environment. Apply now and contribute to our company's success.

Responsibilities

  • Front of House and reception desk operational duties during core business hours.
  • Provide exceptional hospitality service and professionalism to all stakeholders, employees and visitors.
  • Maintain office efficiency by coordinating incoming calls, managing inbound and outbound mail, coordinating couriers and handling packages.
  • Procure all office supplies, make payments and ensure items are received.
  • Manage inventory of office supplies and kitchen consumables, ensuring accurate par levels for weekly ordering whilst being mindful of costs.
  • Assist with the setup, breakdown, and clean-up of company parties and events, including furniture reconfiguration.
  • Conduct routine facilities inspections, seeking deficiencies with furniture, equipment or appliances and remedying as appropriate.
  • Oversee our cleaning and maintenance contractors, and proactively logging jobs for them to complete.
  • Responsible for overall office tidiness and organisation to ensure the office remains aesthetically pleasing and a welcoming environment.
  • Arranging catering for in-office events.
  • Overseeing all catering in-office, including the coffee machine maintenance and all F&B supplies.
  • Coordination of in-house and off-site activities, office-wide socials, and celebrations. This includes our annual holiday party and Firm weekend, from inception to execution.

What you'll get

  • Years 0-1: Following a training programme, you'll begin your journey with AlphaSights as a Workplace Experience Coordinator, focused on the fundamentals of front desk responsibility, office coordination and event management.
  • Years 2-4: Those who master the Coordinator role will have the opportunity to become a Workplace Experience Associate, where you will further develop your skill set and lead regional projects. You'll have early mentorship opportunities as you begin to train and guide new joiners to our team.
  • Years 4+: As a Senior Associate & Manager you'll lead on regional and global projects and as well developing on your People Management skills. Successful managers have the opportunity for further levels of leadership.

Requirements

  • 0-1 years of experience in administration, office management, hospitality, or facilities coordination.
  • Proactive, forward-thinking and detail-oriented approach with excellent problem solving skills.
  • Ability to handle multiple tasks simultaneously, think on your feet and remain calm under pressure.
  • Strong interpersonal and communication skills, with the ability to build positive working relationships with our stakeholders.
  • Demonstrated ability to manage ambiguity, handle various stakeholders, prioritisation
  • Able to thrive in high-pressure environments.
  • Excellent written and verbal communication.
  • Fluency in English is essential.

Compensation and benefits

  • £30,000 per annum
  • 4% matched pension contribution on qualified earnings
  • Comprehensive private health insurance coverage and dental insurance
  • 25 vacation days, 8 bank holidays, and business closure over the Christmas break.
  • Option to WFH Fridays
  • State-of-the-art office with amenities in the City of London

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