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Workplace Experience Coordinator

2 months ago

London, Greater London, United Kingdom ISS Full time

About the Role

We are seeking a highly motivated and organized Workplace Experience Coordinator to join our team at ISS. As a key member of our workplace experience team, you will play a critical role in curating a workplace environment that enhances well-being, productivity, and company culture.

Key Responsibilities

  • Work collaboratively with the workplace team to deliver seamless and effective customer-facing service lines, including meeting room and visitor management, reception desk, mail and courier management, hospitality, locker management coordination, email management, and events.
  • Assist team members in driving the workplace forward by supporting additional day-to-day operational duties.
  • Manage the distribution and scanning of all incoming and outgoing mail for the client.
  • Engage with key stakeholders to ensure a collaborative and efficient response to all service requests.
  • Manage food consumables and stock levels.
  • Effectively deal with client requests and enquiries, exceeding expectations in all areas of operations.

Requirements

  • Experience in mailroom duties, sorting of incoming and outbound mail.
  • Ability to adapt to different working environments and manage time efficiently.
  • Team player who supports collaboration for both the onsite team and the customer.
  • Knowledge in hospitality and event coordination.
  • Relevant corporate/hospitality/customer service experience.
  • High degree of accuracy.
  • Excellent communication skills.
  • Good time management.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we offer a challenging and exciting career in an organization with people at its heart.