Customer Service Representative
7 days ago
Job Summary:
We are seeking a highly skilled and motivated Sales Support Specialist to join our team at IT Talent Solutions Ltd. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our sales team.
Key Responsibilities:
- Customer Service: Provide timely and effective responses to customer inquiries, ensuring that their needs are met and exceeded.
- Technical Support: Utilize your technical expertise to troubleshoot and resolve customer issues related to software and front-end applications.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions and transactions.
- Team Collaboration: Contribute to a positive and collaborative team environment by sharing your knowledge and expertise with colleagues.
Requirements:
- Experience: Proven experience in sales support, customer service, or a related field.
- Technical Skills: Strong understanding of front-end applications and the ability to quickly learn new software.
- Communication Skills: Excellent communication and interpersonal skills, with a customer-focused mindset.
- Problem-Solving Skills: Proactive attitude, problem-solving skills, and the ability to work under pressure.
- Team Player: A team player who enjoys working in a fast-paced and dynamic environment.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Professional Growth: Opportunities for professional growth and development.
- Team Culture: A vibrant and supportive team culture where your ideas and contributions are valued.
- Hybrid Working: Hybrid working arrangements.
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