Business Operations Manager

1 day ago


Coventry, Coventry, United Kingdom Meridian Business Support Limited Full time

Job Title: Business Operations Manager

Job Summary:

Meridian Business Support Limited is seeking a highly skilled Business Operations Manager to lead our Coventry branch. As a key member of our team, you will be responsible for managing the day-to-day operations, driving exceptional customer service, and providing training and coaching to our internal sales team and branch assistants.

Key Responsibilities:

  • Manage the day-to-day operation of the Coventry branch
  • Drive exceptional customer service to ensure repeat sales
  • Provide training and coaching to internal sales team and branch assistants
  • Ensure service level targets are consistently achieved
  • Develop and implement strategies to increase branch sales and drive business growth

Requirements:

  • Previous management experience within a wholesale environment
  • Fresh and innovative approach to sales and attracting new customers
  • Full UK driving license
  • Experience of commercially managing a business unit/branch within the industrial supplies sector
  • Ability to work under pressure in a fast-paced role while maintaining attention to detail
  • Excellent interpersonal skills with the ability to influence across a cross-functional team
  • Intermediate IT skills (Outlook, Excel, PowerPoint)

What We Offer:

  • Great salary
  • Performance-based bonus scheme
  • Company car or cash allowance
  • Laptop and mobile provided
  • Contracted to 42.5 hours per week
  • Monday to Friday shifts between 07:00 and 17:00
  • 33 days annual leave (including bank holidays) + birthday day off
  • Comprehensive health and wellbeing support programme
  • Long service awards and key milestones
  • Enhanced family leave benefits
  • Agile working
  • Training academy
  • Buy and sell annual leave
  • Free virtual GP service
  • Staff discount on webshop and discounts in high-street stores


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