Business Operations Manager
1 day ago
Job Title: Business Operations Manager
Job Summary:
Meridian Business Support Limited is seeking a highly skilled Business Operations Manager to lead our Coventry branch. As a key member of our team, you will be responsible for managing the day-to-day operations, driving exceptional customer service, and providing training and coaching to our internal sales team and branch assistants.
Key Responsibilities:
- Manage the day-to-day operation of the Coventry branch
- Drive exceptional customer service to ensure repeat sales
- Provide training and coaching to internal sales team and branch assistants
- Ensure service level targets are consistently achieved
- Develop and implement strategies to increase branch sales and drive business growth
Requirements:
- Previous management experience within a wholesale environment
- Fresh and innovative approach to sales and attracting new customers
- Full UK driving license
- Experience of commercially managing a business unit/branch within the industrial supplies sector
- Ability to work under pressure in a fast-paced role while maintaining attention to detail
- Excellent interpersonal skills with the ability to influence across a cross-functional team
- Intermediate IT skills (Outlook, Excel, PowerPoint)
What We Offer:
- Great salary
- Performance-based bonus scheme
- Company car or cash allowance
- Laptop and mobile provided
- Contracted to 42.5 hours per week
- Monday to Friday shifts between 07:00 and 17:00
- 33 days annual leave (including bank holidays) + birthday day off
- Comprehensive health and wellbeing support programme
- Long service awards and key milestones
- Enhanced family leave benefits
- Agile working
- Training academy
- Buy and sell annual leave
- Free virtual GP service
- Staff discount on webshop and discounts in high-street stores
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