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Branch Operations Manager

2 months ago


Coventry, Coventry, United Kingdom Meridian Business Support Limited Full time
Position Overview:

We are seeking a skilled Branch Operations Manager to oversee the successful management of our branch operations. You will be responsible for driving exceptional customer service and ensuring operational excellence.

Key Responsibilities:

  • Manage daily operations to achieve sales targets and enhance customer satisfaction.
  • Provide training and coaching to the internal sales team and branch staff to meet service level expectations.
  • Implement innovative strategies to attract new customers and retain existing ones.

Qualifications:

  • Proven management experience in a wholesale or industrial supplies environment.
  • Full UK driving license is mandatory.
  • Ability to thrive in a fast-paced setting while maintaining attention to detail.
  • Strong interpersonal skills with the capability to influence cross-functional teams.
  • Intermediate proficiency in IT applications such as Outlook, Excel, and PowerPoint.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Company car and fuel card or cash allowance.
  • Comprehensive health and wellbeing support.
  • Generous annual leave including bank holidays and a birthday day off.
  • Access to a training academy and additional family leave benefits.

This role requires a proactive approach to business management and a commitment to fostering a positive work environment. If you possess the necessary skills and experience, we encourage you to consider this opportunity.