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Branch Operations Manager
2 months ago
We are seeking a dedicated Branch Operations Manager to oversee the effective management of our branch operations. This role is pivotal in ensuring that our branch consistently delivers exceptional service to our clients and meets sales targets.
Key Responsibilities:- Manage daily operations of the branch, ensuring a high standard of customer service.
- Lead and mentor the internal sales team and branch assistants to achieve service level targets.
- Implement strategies to attract new customers and drive sales growth.
- Monitor performance metrics and ensure that daily and weekly targets are exceeded.
- Full UK driving license is mandatory.
- Proven experience in managing a business unit or branch within the industrial supplies sector.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Strong interpersonal skills with the capability to influence cross-functional teams.
- Intermediate proficiency in IT applications such as Outlook, Excel, and PowerPoint.
We offer a competitive salary along with a performance-based bonus scheme, a company car or cash allowance, and comprehensive health and wellbeing support. Additional benefits include:
- Enhanced family leave benefits
- Agile working options
- Access to a training academy
- Buy and sell annual leave
- Free virtual GP service available 24/7
- Staff discounts on our webshop and in high-street stores
We are committed to fostering talent and providing opportunities for internal progression within our organization.